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GENERAL SUMMARY Under supervision and following established policies and procedures, perform duties as listed in the Essential Functions below. ESSENTIAL FUNCTIONS Sort and distribute daily incoming and outgoing mails for all branches in New York Region at Mail Center Room. Manage special deliveries for all three branches in the Flushing area. Deliver and pick up incoming, outgoing mails and packages for NY Corporate Building. Prepare, apply postage, and send outgoing mails to post office an ...Read more about Facility Custodian/ Mail ClerkMore
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GENERAL SUMMARY Documentation, Closing & Funding Department is responsible for preparing commercial loan documentation in LaserPro or reviewing attorney prepared loan documents, drafting Lender’s Instructions, and coordinate loan closing ensuring that all the loan documents are properly executed, and all loan terms/conditions are fulfilled and collateral perfection within allowed timeframe. ESSENTIAL FUNCTIONS Create LaserPro loan documents for all simple commercial loans (i.e. CRE loans, sim ...Read more about Loan SpecialistMore
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GENERAL SUMMARY Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank. DIRECT REPORTS The incumbent supervises the entire staff within the branch. ESSENTIAL FUNCTIONS Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank. Make regular business development calls to s ...Read more about VP, Branch ManagerMore
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GENERAL SUMMARY This position is responsible for designing, architecting, and supporting the administration and management of the Bank’s Information Security infrastructure and protecting its data and assets in accordance with established Information Security and Bank policies, published regulations and industry best practices. Responsibilities include performing risk assessments of the bank’s network, applications, and endpoint activity, propose adjustments to network topology and implementati ...Read more about VP, Information Security ArchitectMore
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GENERAL SUMMARY This position is responsible for designing, implementing, and supporting the Bank’s Information Security infrastructure and protecting its data and assets in accordance with established Information Security and Bank policies, published regulations and industry best practices. Responsibilities include performing risk assessments of the bank’s network, applications, and endpoint activity, and manage security projects to implement security controls or tools to mitigate cyber risk, ...Read more about AVP, Information Security EngineerMore
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GENERAL SUMMARY The Senior IT Auditor will perform an important role in leading and performing IT Application, IT Integrated and IT SOX audits as well as projects under the direction of IT audit management. The Senior IT Auditor will be responsible for assisting Internal Audit management with project planning, execution, and reporting. ESSENTIAL FUNCTIONS Under the direction of IT Audit management, lead the planning, testing and reporting for IT Applications, IT Integrated, and IT SOX audits ...Read more about Senior IT AuditorMore
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GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimize ri ...Read more about Senior Relationship BankerMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker I or IIMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker I or IIMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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Union City, CA, USA ● Req #2136Tuesday, May 7, 2024GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimize r ...Read more about Relationship Banker II or Sr. Relationship BankerMore
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GENERAL SUMMARY Performs work in a centralized operations environment, with limited supervision and following established policies and department procedures. Provides back-office support associated with the following areas: Inclearing Check Signatures, Automatic Clearing House (ACH) items, Item Verification, Return Deposited Items, Exception Items, Nonpost Item Processing, Business Mobile Deposit Processing, Stop Payments, Late Claims for Chargebacks, and Remote Deposit Capture (RDC). ESSENT ...Read more about Sr. Deposit Operations SpecialistMore
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GENERAL SUMMARY This position is responsible for implementing, administering, and maintaining Cathay Bank’s various enterprise system platforms such as nCino and Salesforce, but not limited to those platforms. These applications control loan production lifecycles and service request lifecycles and manage prospects, campaigns, loans, business relationships, partners, and contacts, hence this role is crucial to driving adoption and satisfaction to the systems’ overall performance. This role will m ...Read more about Senior System Administrator - nCino SalesforceMore
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GENERAL SUMMARY The Director of Community Development is responsible for developing, implementing, and administering the Bank’s Community Reinvestment Act Compliance Program. This position establishes, participates, and maintains relationships with community based, charitable, and non-profit organizations. Develops and implements programs to ensure the Bank meets the needs of the community and achieves Cathay Bank’s CRA performance goals. DIRECT REPORTS Manages all team members in the depart ...Read more about FVP, Director of Community DevelopmentMore
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GENERAL SUMMARY Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL FUNCTIONS Operate telephone system to answer and direct incoming telephone calls in a timely, professional, and courteous manner. Respond to email inquiries p ...Read more about Client Service SpecialistMore
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GENERAL SUMMARY Under some supervision and following established policies and department procedures, provide loan support to assigned Loan Officer(s), as well as the essential functions described below. ESSENTIAL FUNCTIONS Provide excellent customer service to the Bank’s loan and deposit clients. Work with external and internal customers to solve client issues. Track and follow up on obtaining current financial information from borrowers. Work closely with Loan Servicing, closing attorneys, a ...Read more about Loan AssistantMore
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GENERAL SUMMARY Perform the analysis of financial statements and tax returns using CASH Insight for Account Officers to use in their recommendations for new and renewal extensions of credit. Calculate various financial ratios to assist in the ongoing monitoring of borrower compliance to financial covenants per loan agreements and the submission of financial documents. ESSENTIAL FUNCTIONS Manages ticklers and covenants and monitors receipt of financial documents pertaining to the existing ...Read more about Credit Analyst lMore
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GENERAL SUMMARY Travel to various branches within the assigned region to work as a substitute for Relationship Banker Is during absences, including vacations and emergency situations. Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open a ...Read more about Regional Relationship Banker I or IIMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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GENERAL SUMMARY Travel to various branches within the assigned region to work as a substitute for Relationship Banker Is during absences, including vacations and emergency situations. Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open a ...Read more about Regional Relationship Banker I or IIMore
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GENERAL SUMMARY Proactively develops a client base to which appropriate wealth management products can be sold. Analyzes customers’ financial needs and advises them on investment choices and insurance products that best meet their needs to optimize the financial performance and achieve the highest level of customer satisfaction. Ensures that all business originations are in compliance with audit and regulatory standards. DIRECT REPORTS This position may supervise the Financial Advisor Assist ...Read more about Financial AdvisorMore
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GENERAL SUMMARY Travel to various branches within assigned region to assist branches or work as substitute for Customer Service and Sales Manager during absences, including vacations and emergency situations. Perform all regular daily functions including supervising operations staff. May assist in preparing reports for branch pre and post audit reviews. Provide training and guidance to branch employees as deemed necessary. Participate in conversion activities during mergers/acquisitions by provi ...Read more about Regional Operations OfficerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to ...Read more about Relationship Banker I (PT)More