Manager on Duty - Connecticut

Job Description 

Manager on Duty (MOD)  

Division: Hospitality Reports to: Director of Guest Services 

Status: Non-Exempt, with Benefits Salary: $18.00-$21.00 per hour 

Adamah Brand Values: 

• Cultivate Connections 

• Learn from the Earth 

• Take Care of Each Other 

• Educate Through Experiences 

• If Not Now, When? 

At Adamah, we believe in the deep connection between people and planet, adam and adamah. Our mission is to create vibrant Jewish life in deep connection with the Earth, catalyzing culture change and systemic change through Immersive Retreats, Jewish Environmental Education, and Climate Action. Every day, we inspire and empower youth, teens, families, and leaders through programs that deeply interweave Jewish tradition and the natural world, creating diverse and inclusive communities, and building a more sustainable future.     

Job Summary 

Isabella Freedman Jewish Retreat Center is a year-round 180-person retreat facility that is located in Falls Village, CT. This person is responsible for overseeing the day to day operations and overall care, appearance, and maintenance of the facility including food service, dining areas, kitchen, dish rooms, storage areas, bathrooms, common areas, and meeting rooms. Successfully execute scheduled catering events and complete additional tasks prior to specified deadlines. Tasks include catering services, room set ups and arrangements for events, cleaning and restocking bathrooms, organizing and stocking storage areas, and maintaining the appearance of common areas including sweeping, mopping, emptying trash/recycling/compost cans, and various administrative tasks. 

Operations 

• Responsible for appearance, cleanliness, and maintenance of all common areas. 

• Assists in maintaining various inventories. 

• Attend weekly planning meetings, as well as monthly All-Staff meetings. 

• Monitors all meeting rooms, sleeping rooms, lounges, offices, and lavatories for equipment or furnishings problems, including blinds, plumbing, light bulbs, upholstery, carpet, and HVAC status and notifies the appropriate Manager if special attention is required. 

• Coordinate with the dining hall staff and work as a liaison between the visiting group and culinary department, making sure that meals are served on time, buffet line replenished when needed.   

• Remove trash, recycling, and compost, and ensure proper disposal, replace trash can liner, clean trash and compost cans in the Great Hall and other program locations as needed. 

• Sweep & mop floor, wipe down chairs, reset program spaces as needed in preparation for next event. 

• Supervise the Main Building Beverage Station, coordinate with culinary department staff members if cleaning and replenishing as needed with beverage supplies, cups, and condiments. This includes making sure that the coffee and teas station is set up for Shabbat every Friday and for all the holidays.      

Building Services 

• Verifies group room usage beginning 1 week in advance; clarifies all set up and equipment needs. 

• Responsible for meeting room, lobby, and any deck/lawn setup and changes, breaking down and re-setting rooms for the next scheduled function according to instructions. 

• Maintain and sets up all audio/visual equipment.  

• Store and maintain all furniture and equipment in an orderly and neat manner. 

• Maintains and sets up all ritual objects, siddurim, and furnishing. 

Lodges and Sleeping Areas 

• Responsible for delivery of special items like pack ‘n plays, refrigerators, and cots as needed when Hospitality (Housekeeping) is not on site. 

• Responsible for lounge room setup and changes, breaking down and re-setting lounges for the next scheduled function according to instructions. 

• Monitors water coolers, cups, and collection of trash, recycling, and compost inside lounges and outside on walkways on days when Hospitality staff is not scheduled. 

Other Duties 

• Must check Adamah email twice per shift and respond to emails in a timely basis. 

• Assist with program supplies deliveries, storing items in their proper place, proper labeling, proper stock rotation, break down boxes & take to the dumpster. 

• Provide top notch customer service to all guests, assist guests with luggage/boxes upon check-in and check-out, answer general guest inquiries. 

• Assist with Campus Rentals and Campus Rentals Associate supervision as needed. 

• Other tasks/duties as assigned. 

Skills: 

• Experience with customer service and handling multiple guest requests. 

• Minimum four years of experience in a similar facility in the hospitality industry.  

• Demonstrated ability to work across departments and communicate well before, during, and after events.  

General: 

• Attend weekly department meetings. 

• Attend monthly all-staff meetings. 

• Must possess a solid work ethic with strong organizational and time-management skills, excellent attention to detail, professional verbal, and written communication skills in English, as well as provide excellent customer service.  

• Must maintain a professional demeanor.  

• Must be able to adapt to changing situations. 

• Other tasks/duties as assigned. 

Working Conditions: 

This is a non-exempt position with work hours on any day of the week. (Depending on the program schedule.) 

This job description does not state or imply that the above are the only duties and responsibilities assigned to the position. Employees holding this position will be required to perform any other job-related duties as requested by Management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. 

• Stand for extended periods of time.  

• Push, pull, and lift 10-50 lbs.  

• Walk up and down stairs and on uneven surfaces.  

90 Day Check In: Ninety days from date of employment date, there will be a check in between you and your supervisor. Annually thereafter.  

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the criteria. Adamah encourages you to break that statistic and apply. Adamah is strongly committed to equal employment opportunities for all individuals. We especially encourage people of color, women and nonbinary folks, LGBTQ+ people, disabled people, working class and low-income people, and those with other marginalized identities to apply.