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Davis - Membership Coordinator

Memphis, TN, USA Req #73
Saturday, February 15, 2020
Our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all.

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Serves as the liaison between the branch and the Association office/Metro business office with regard to all membership and program communication.  Ensures all procedures are followed at the branch.


ESSENTIAL FUNCTIONS:

  1. Supports Sr. Branch leadership in essential routine functions.  

  2. May train, assist or supervise assigned staff and volunteers, as well as onboarding of new employees

  3. Responsible for meeting membership sales goals.

  4. Oversees both member and community programs at the branch with the purpose of driving membership.

  5. Plans and manages membership marketing plan.

  6. Coordinates and supports assigned aspects of the annual support campaign at the branch.

  7. May include regular scheduled shifts in the branch.  

  8. Performs other duties as assigned.


YMCA COMPETENCIES (Team Leader):

Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives.  Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness:  Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops, plans, and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance.  Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.


QUALIFICATIONS:

  1. Bachelor's degree in related field or equivalent preferred.

  2. Two years or more years related business management or office management experience preferred.

  3. Understanding of basic accounting concepts and applications including cash reconciliation, accounts receivable, and accounts payable.

  4. Experience with standard business software and office machines.

  5. Understanding and experience with planning programs for a diverse community.


WORK ENVIRONMENT & PHYSICAL DEMANDS:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.  The employee frequently is required to sit and reach, and must be able to move around the work environment. 

  • The employee must occasionally lift and/or move up to 10 pounds.  

  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.

  • The noise level in the work environment is usually moderate. 

For Youth Development For Healthy Living For Social Responsibility

Other details

  • Pay Type Hourly
  • Min Hiring Rate $10.00
  • Max Hiring Rate $12.00
  • Memphis, TN, USA