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Member Services Representative

Northpark YMCA, 9100 N Beach Street, Fort Worth, Texas, United States of America Req #403
Monday, November 18, 2019

The Northpark YMCA impacts lives every day. We are seeking a cause driven leader to provide excellent
customer service to all members, guests and program participants. The front desk representative will conduct tours of the facility and respond to the needs of prospective members. The ideal candidate will build relationships with members and connect them to our mission! 


- Certifications : ASHI Basic Life Support (ASHI CPR Pro) 

- Excellent interpersonal and problem solving skills 

- Ability to relate effectively to diverse groups of people from all social and
economic segments of the community

- Previous customer service, sales or related experience

- Basic computer knowledge

- Ability to work weekends 

YMCA Competencies (Leader):

- Community : Demonstrates a desire to serve others and fufill community needs

- Inclusion : Works effectively with people of different backgrounds, abilities, opinions, and perceptions

- Communication : Listens for understanding and meaning; speaks and writes effectively

- Decision Making : Makes sound judgments, and transfers learning from one situation to another

- Quality Results : Strives to meet or exceed goals and deliver a high-value experience for members

- Emotional Maturity : Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. This job description is not intended to be all inclusive. It is understood that the employee will also perform other reasonable association duties and will be responsible for implementation of the
policies, procedures and standards established by the Metropolitan Board, the branch Board of Managers and the Association Leadership. Job descriptions are reviewed periodically and may be revised at the discretion of management. Thisjob description is not a written or implied contract.

Other details

  • Pay Type Hourly
  • Northpark YMCA, 9100 N Beach Street, Fort Worth, Texas, United States of America