Director Property Management II
About Tierra Vista
Tierra Vista Communities is a partnership between leading international property and infrastructure group Lendlease and the US Air Force. The partnership will finance, develop, build and renovate homes at Schriever Air Force Base and Peterson Air Force Base in Colorado and Los Angeles Air Force Base in California, and provide asset and property management for the residential communities including 1,466 homes through 2057.
The Director of Property Management (DPM) has the primary responsibility for the execution of the Management Plan. The DPM is responsible for planning, controlling, and directing the day to day operation of the property, and for maintaining effective and positive client and resident relations. The purposes of this position are to meet the objectives of Lendlease and the Project Company (to include the Military Partner), to protect the value and integrity of the real estate, and to be responsive to all applicable stakeholders. This position supports properties with more than 2000 units or with geographic separation in multiple states.
Personnel Management: Manage Human Resources functions including recruiting, selection, orientation, training, compensation, performance evaluation, incentive programs to maintain a qualified workforce. In partnership with HR, Executive Manager, DOM and other direct reports identify and address human resources issues and implement the agreed course of action and support. Monitor, measure, trend and proactively improve employee engagement.
Oversee Operations: Ensure that all Winn Military Housing Services (WMHS), Lendlease and Military Partner policies, procedures, standards and reporting requirements are effectively communicated to all employees, adhered to and properly implemented and delivered accurately, timely. Work with site leadership on strategies for accountability and setting of goals and quality standards.
Financial Management of the Project: Work with leadership team on site to provide support as required to provide accurate forecast of controllable expenses and revenue. Review financials and participate in monthly calls. Review monthly financial statements and discuss concerns and corrective measures with Executive Manager and Project Director. Develop the project budget and business plan and shepherd its approval.
Client and Stakeholder Management: Responsible for developing and maintaining good working relationships with Lend Lease, WinnCompanies and military leadership and teams.
Revenue Generation & Forecasting: Responsible for meeting budgeted occupancy and monitoring occupancy rates and vacancies. Create and lead strategy to generate revenue and occupancy. Lead reputation management strategy and oversee all marketing, leasing and resident communication activities.
Elevate Resident Satisfaction: Monitor, measure, trend and proactively improve resident satisfaction through appropriate programming and policy including curb appeal, resident events, resident journey, customer service, maintenance and capital improvements.
Reporting: Responsible for the timely and accurate completion and submission of the periodic reports as required.
Associate degree preferably in Business management or related field of study is required, bachelor’s degree preferred
8 – 10 years’ work-related experience with 3 – 5 years of real estate, property management or maintenance experience
5 – 8 years of supervisory/management experience
Experience with computer systems required, including web-based applications such as YARDI or other similar industry software, and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Prior Military housing experience is strongly preferred
Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
With 3,000 team members working across 500+ locations in 22 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They’re individuals, families and heroes.
- Pay Type Salary
- Required Education High School
- Colorado Springs, CO, USA