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Senior Occupancy Specialist

The Bronx, NY, USA Req #5199
Thursday, January 2, 2020

WinnCompanies is on the hunt for an Occupancy Specialist to join our team at Diego Beekman who loves accuracy and compliance just as much as they love helping others within Affordable Housing! You will not only perform leasing and marketing duties to maintain resident retention, but also execute submission of Housing Assistant Payment (HAP) requests and associated Tenant Rental Assistance Certification System (TRACS) files. 

Responsibilities

  • Interact with current and prospective residents to achieve maximum occupancy
  • Generate and handle traffic, wait-list, and/or lotteries within the state guidelines
  • Process lease documentation, move-in paperwork, interim re-certifications and tenant income certification in compliance with WinnCompanies guidelines, local, state, and federal regulations
  • Investigate TRACS errors and work with Contract Administrators to resolve as necessary
  • Submit HAP requests and TRACS files
  • Post subsidy funds upon request
  • Ensure maximum compliance percentage and work with supervisor to resolve any issues
  • Review, prioritize, and distribute resident service requests
  • Perform all duties while generating interest and enthusiasm about the property by creating an exceptional customer experience

Requirements

  • High School degree required
  • Exceptional customer service skills
  • Superb attention to detail
  • 1 - 3 years of similar experience
  • Affordable Housing experience  

Preferred Qualifications

  • Bachelor’s degree
  • Affordable Housing experience 
  • Certificates in HCCP and NALP

What We Can Offer You

A job you can brag about: WinnCompanies is a nationally recognized leader in property management and development. Our team members are committed to helping people in the communities we serve. 

A job that challenges you: Our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. 

A job you can learn from: We reward our team’s passion and hard work with consistent learning and development opportunities.

A team that cares: We value teamwork, innovation and mutual respect.

With 3,000 team members working across 500+ locations in 22 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing. 
 
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They’re individuals, families and heroes. 
 
Watch this short video for a sneak peek at what it’s like to work at WinnCompanies. 

Other details

  • Pay Type Hourly
  • Required Education High School
  • Job Start Date Thursday, January 2, 2020
  • The Bronx, NY, USA