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Case Manager AIC- Enfield

Enfield, CT 06082, USA Req #25
Thursday, January 2, 2020
Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives.  Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.


The AIC Case Manager provides comprehensive pro-social and strengths-based, case management services for adults involved in the criminal justice system. Duties include community linkages, fulfillment of basic needs, use of motivational interviewing, and strategic case management approaches to reduce recidivism and support client success, and reporting client outcomes to court/probation. Significant training and quality assurance offered.


BA/BS degree plus 2 years experience in administering assessments and performing case management functions is required. Demonstrated ability and/or exceptional performance within a CSSD (Court Support Services, Judicial Branch) funded or Wheeler Clinic program may substituted for experience or education. May graduates are encouraged to apply.


Displays excellent work habits (attendance, promptness, timeliness, professionalism), is open to feedback, and makes good use of time. Proven ability to work on a team to ensure program goals are met, communicates effectively verbally and in writing, and is committed to personal and program growth.


Part Time, 20 hours per week including one evening shift.


Conducts client intakes including orientation, paperwork, psychometric assessments, assessment review, service recommendations, and client-centered individualized service plans (ISPs) within established timeframes.

Provides individual case management sessions to increase the probability of service completion and effective life functioning. Duties include community linkages, use of standardized case management tools, and vocational and educational support.

Coordinates client care within agency and with other community providers.

Assesses clients’ basic needs, providing essential items and connecting clients to services and agencies that assist with basic needs. Maintains and updates community resource guide. Networks in the community, as determined by CSSD.

Utilizes motivational interviewing techniques to engage clients and their families in AIC programming.

Monitors client behaviors and uses behavior management systems. Holds clients accountable and addresses ambivalence and resistance while helping clients maintain motivation to change.

Maintains accurate and timely records of case management activities through entry into agency and funder data systems.

Prepares reports that are accurate and timely, and updates referral sources on client activities on a regular basis.

Actively participates in quality assurance activities including audio taping sessions and meeting with a quality assurance coach, attending trainings, and data report analysis and review.

Participates in efforts to meet and maintain performance based measures set by agency and CSSD.

Participates in client-centered, strengths-based presentations/discussions in staff meetings and attends teaming meetings with Probation, as required.

Models pro-social behaviors and serves as a role model to clients and staff.

Operates as part of a team by providing program coverage for client services (including urinalysis) outside of normal work schedule, typical job function or primary work site, as requested (e.g., additional evening shifts may be required to ensure operational coverage).

Supervises toxicology testing. Supervised urine specimens shall only be collected from a client by a staff member of the same gender.

Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

Other details

  • Job Function 8864
  • Pay Type Hourly
  • Travel Required Yes
  • Enfield, CT 06082, USA