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Program Director III (RFR137)

New York, NY, USA Req #487
Monday, December 9, 2019

Volunteers of America, Inc. (VOA, Inc.) is a national, faith-based human services organization that was founded in New York City in 1896 and has remained at the forefront of social service ever since, helping individuals and families in need overcome obstacles to living safe, healthy and productive lives in the community. The largest of the affiliates, Volunteers of America-Greater New York (VOA-GNY) serves tens of thousands of men, women, and children in need every year, through 80 programs staffed by 1,300 skilled and dedicated staff, throughout New York City, Westchester County and Northern New Jersey.

VOA-GNY’s life-changing, often life-saving work impacts the lives of individuals and families who are homeless and those at risk of homelessness, families recovering from domestic violence, children with developmental delays, individuals living with HIV/AIDS or behavioral health issues, older adults and veterans struggling to reintegrate. VOA, Inc. is one of the largest providers of permanent, supportive housing in the United States. VOA-GNY is the largest provider of supportive housing for veterans in New York, and is committed to addressing the needs of the community with compassion, creativity, respect, and therapeutic models that inform our work.

Summary:
The Program Director manages the delivery of services to residents within the policies and guidelines of Volunteers of America.


Minimum Qualifications:
Bachelor’s degree and five years relevant experience, with three years supervisory experience.  The position also requires a demonstrated ability to manage social service programs serving diverse client populations with substantial budget responsibility.  In addition, it requires a reasonable combination of skills in the following areas:  the design, operational oversight and evaluation of program services, personnel management, budget development and control, property management, public relations and governmental relations.


Supervisory Role:
This position does have supervisory responsibilities.


Principal Responsibilities:
The below enumerated principal responsibilities are inclusive of both program specific and firm-wide related administration, as applicable.

1. Develop and market program services.
2. Manage program services for quality and consistency.
3. Manage program personnel.
4. Manage fiscal operations.
5. Manage program facilities.
6. Manage community and governmental relations.
7. Perform other related duties as requested.


Expected Results of Principal Responsibilities:
1. New programs are developed in areas consistent with the organization's goals, objectives and development capabilities.
2. Program clients are provided with high quality, cost-effective services.
3. Qualified personnel are recruited, trained and retained.
4. Programs operate within approved budgets.
5. Program facilities are maintained at the highest standards.
6. Positive relations are maintained with communities where programs are located, with local governments and with funding and licensing agencies.
7. All other related tasks are completed on time and accurately.


Work Environment:
While performing the duties of the job, the employee will be in an office and housing shelter environment performing administrative work. Activities occur inside and outside.


Physical Demands:
While performing the duties of the job, the employee is regularly required to have visual acuity, talk and hear while communicating with peers, clients and/or vendors. This position requires sitting, standing and walking. The employee must occasionally lift and/or move items up to 20 pounds.


Position Type:
This is a full-time position.

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled.

Other details

  • Pay Type Salary
  • Job Start Date Monday, December 9, 2019
  • New York, NY, USA