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Program Director I (ONS136)

New York, NY, USA Req #35
Friday, January 3, 2020
Volunteers of America is a national, faith-based human services organization that helps some of the most vulnerable men, women and children in our communities lead safe, healthy, independent and productive lives. Founded in New York City in 1896, Volunteers of America is one of the nation's oldest, largest and most respected human services organizations, serving 2 million people in 400 communities in 46 states every year. Volunteers of America - Greater New York is the largest affiliate of the national organization, with more than 90 programs and 1,300 staff in the metropolitan New York area, Westchester and Nassau counties, and Northern New Jersey. Skilled and dedicated staff, and generous corporate and individual community partners, help tens of thousands of people in need every year. Whether the needs are short-term, like case management and temporary shelter, or long-term help like permanent supportive housing, we have the commitment, experience and relationships necessary to provide high quality, comprehensive services to a wide range of people in need in the New York metropolitan area.



The program director manages the delivery of services to residents within the policies and guidelines of Volunteers of America.




The position requires a bachelor’s degree and five years relevant experience, with three years supervisory experience.  The position also requires a demonstrated ability to manage social service programs serving diverse client populations with substantial budget responsibility. 
In addition, it requires a reasonable combination of skills in the following areas:  the design, operational oversight and evaluation of program services, personnel management, budget development and control, property management, public relations and governmental relations.




  1. Develop and market program services.

  2. Manage program services for quality and consistency.

  3. Manage program personnel.

  4. Manage fiscal operations.

  5. Manage program facilities.

  6. Manage community and governmental relations.

  7. Perform other related tasks as assigned.




  1. New programs are developed in areas consistent with the organization's goals, objectives and development capabilities.

  2. Program clients are provided with high quality, cost-effective services.

  3. Qualified personnel are recruited, trained and retained.

  4. Programs operate within approved budgets.

  5. Program facilities are maintained at the highest standards.

  6. Positive relations are maintained with communities where programs are located, with local governments and with funding and licensing agencies.

  7. Related tasks are performed accurately and on time.

Make a living by making a difference. Apply online today!

Volunteers of America is an Equal Opportunity Employer.

Other details

  • Pay Type Salary
  • Required Education Bachelor’s Degree
  • Job Start Date Wednesday, April 10, 2019
  • New York, NY, USA