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Mental Health (Therapeutic Assistant): PRN

DGL-Clinical, 615 Douglas Street, Suite 500, Durham, North Carolina, United States of America Req #719
Wednesday, November 13, 2019
About Veritas Collaborative

Veritas Collaborative is a national healthcare system for the treatment of eating disorders. Providing a range of services for individuals of all ages, we offer inpatient, acute residential, partial hospitalization, intensive outpatient, and outpatient levels of care. Each patient’s care is individualized, evidence-based, and delivered in a gender-diverse and inclusive environment. Multidisciplinary treatment teams – made up of highly dedicated physicians, psychiatrists, dietitians, culinary professionals, therapists, nurses, education coordinators, administrative professionals, and skilled therapeutic assistants – aim to equip each patient and family with skills to continue recovery in the home environment.

Our Culture

We are a growing, mission-driven organization with a singular vision: a world in which all persons with eating disorders and their families have access to best-practice care and hold hope for a cure.

We expect a lot out of our employees; that’s why we hire people who share our passion for leaving the world a better a place than we found it. If you find yourself drawn to a stimulating, innovative environment, you’ll be happy you chose to work at Veritas Collaborative. We share a common belief that eating disorders are lethal, but they don’t have to be.

Join us, and help us save lives.
Mental Health Tech (Therapeutic Assistant) is responsible for providing support and supervision to patients and ensuring that a safe environment is maintained within the treatment facility. MHT’s (TA’s) supervise and provide meal support to patients during all eating opportunities; supervise and lead milieu activities (as appropriate); transport and supervise patients on outings; and provide skills coaching when appropriate. MHT (TA) is responsible for communicating with the clinical team regarding patient needs and behaviors, and maintaining clinical documentation as needed.


Essential responsibilities of this position including significant MHT (TA), responsibilities and projects)

• Provide a positive environment for supportive, recovery-based treatment.

• Maintain appropriate, therapeutic boundaries with patients and families at all times.

• Consumes all assigned meals (snacks, etc.) with patients and/or families to model normalized eating behavior, while on shift. As this is a therapeutic intervention, meals must include the basic plating requirements of the patient meal and utilize the items provided on the hot and cold bars, or a fully plated meal in kitchen/restaurant (as appropriate).

• Supervise, support, and monitor patients during eating opportunities (meals, snacks, etc.), hygiene, and bathroom activities.

• Document observations of behavior (meals, input/output, self-injurious behaviors, etc.) in a clear, concise, professional and timely manner.

• Transport and supervise patients on outings and outdoor recreation

• Engage in de-escalation techniques with patients, as needed and appropriate.

• Assist with crisis management with patients, as needed.

• Participate in Shift Leader, Cohort Coordinator, and Floater responsibilities, as assigned.

• Participate in shift reports to share information, and problem-solve with MHT (TA) and Nursing staff.

• Communicate with Clinical and Treatment team as needed to provide updates regarding patient behavior or other notable changes.

• Attend mandatory MHT (TA) meetings and trainings to ensure consistent patient care and compliance requirements.

• Receive clinical supervision from IP/RES Manager if asked to co-lead activity or therapeutic groups, as appropriate.

• Maintain strong confidentiality practices.

• Other duties as assigned


• 1 year of previous experience with Eating Disorders or mental health service/field in a position comparable to a Therapeutic Assistant (including, but not limited to Case Management, Group Home, inpatient/residential) to include patient and family interaction, required.

• Understanding of Eating Disorders, preferred

• Understanding of Dialectical Behavior Therapy (DBT), and/or Family Based Therapy (FBT), preferred. Specific skills (Include specific skills and knowledge necessary to meet the objectives of the position)

• Bilingual in English/Spanish, preferred.

• Superior customer service and communication skills.

• Basic computer knowledge; Microsoft Outlook; and other electronic platforms.

• Ability to stay calm and solution-focused in high stress situations.

• Personable, reliable, flexible

• High degree of self-motivation and ability to multi-task.

• Ask for help or feedback, as appropriate

• Strong interpersonal and professional boundaries.

• Strong time management and organizational skills. General Skills and Requirements

• Able to communicate effectively in English, both verbally and in writing.

• Demonstrate competency and sensitivity in the area of multi-cultural, racial, religious/spiritual, gender identity, and sexual orientation issues.

• Meets dress code standards; appearance is professional, neat, and clean.

• This position may require driving a company vehicle. Employee must have a clean driving record in order to qualify. (A clean driving record is one that is free of accidents, moving violations or points.)

• Evaluates own performance and sees opportunity for growth. • Reports to work on time and as scheduled.

• Wears identification while on duty.

• Adheres to company and facility specific policies and procedures.

• Represents the organization in a positive and professional manner.

• Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.

At Veritas Collaborative, all full-time employees are eligible for benefits, including: Medical, Dental, Vision, Disability, Paid-Time Off and 401(k).

Other details

  • Pay Type Hourly
  • DGL-Clinical, 615 Douglas Street, Suite 500, Durham, North Carolina, United States of America