Residential Support Advocate II
Job Summary
The Residential Support Advocate (RSA) provides assistance and support to members of Catherine’s Cottage while coordinating the daily livelihood and functions of the house. RSA’s will monitor the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that the house is maintained in a neat and proper order; ensures compliance of the treatment plan and teaching skills are adhered to.
Knowledge, Skills and Abilities
Knowledge of general office procedures and practices. Knowledge of basic recordkeeping practices and procedures. Ability to communicate effectively with clients in order to control, lead, and motivate behavior Ability to work with the public encompassing all types of behaviors Ability to work independently and with limited supervision while enforcing established policies and procedures. Ability to maintains confidentiality of all records, reports and other materials relating to survivors of trafficking.
Education and Experience
High school diploma or G.E.D.AND one-year experience performing security and/or social service work preferred, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licenses and Certifications
Valid State Driver’s License
Physical Requirements and Working Conditions
Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
Additional Information
Position is casual, as needed.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
Other details
- Job Family MWV-NON-EXEMPT
- Job Function Housing
- Pay Type Hourly
- Baltimore, MD 814 Light Street 21230, 814 LIGHT ST, BALTIMORE, Maryland, United States of America