Climbing Gym Attendant

Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, full massage and physical therapy offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities.

Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.

MAC's Climbing Gym is not just a job but a gateway to an exhilarating career in the outdoor industry. As a Climbing Gym Attendant, you'll play a crucial role in our dynamic team, guided by the Climbing Gym Supervisor. Beyond routine tasks, you become an integral part of youth programs and the daily rhythm of the gym, offering an extraordinary opportunity for those with a passion for adventure, a growth mindset, and a love for collaborative, fast-paced environments. Join us and be part of the excitement!

Essential Job Functions:

• Engage with members positively and professionally, catering to their inquiries and needs.
• Navigate seamlessly in a climbing gym environment, especially with our youngest climbers. Contribute to maintaining a structured and positive class environment.
• Ensure the climbing gym remains pristine through regular walkthroughs.
• Assign climbing equipment based on department standards and individual needs.
• Take an active role in risk management, including corrective actions and equipment checks.
• Uphold all safety policies and procedures, taking the initiative to eliminate potential hazards.
• Attend mandatory staff meetings, clinics, workshops, and special activities.
• Dive into additional tasks as assigned by the Climbing Gym Supervisor and Outdoor Manager.
• Stay tuned in to general trends within the climbing industry.

Interpersonal Contacts:

Engage in regular, diverse conversations with members using Outdoor Sports spaces. Collaborate with fellow climbing staff on best practices, initiate conversations with new or prospective members, and be ready for any interaction as requested by your supervisor.

Required Qualifications:

• Proficient in top rope belaying with an Assisted Braking Device (ABD) or a strong willingness to learn.
• Minimum 1 year of experience working with kids.
• Minimum 1 year in customer service or an equivalent industry, showcasing proven success.
• CPR, First Aid, AED certification, or a commitment to obtaining within 90 days of hire.
• Willingness to obtain SafeSport certification upon hire.
• Strong multitasking ability, effective time management, and a proactive approach.
• Clear and compelling communicator, thriving in a collaborative environment.
• Successful completion of a background check.

Preferred Qualifications:

• Minimum 1 year of experience working in a climbing gym; proficiency in belaying with a grigri.
• 2+ years of personal climbing experience.
• Experience in multiple disciplines within outdoor recreation.

What You'll Gain:

At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:

• Full-time employees: Enjoy medical, dental, and vision insurance.
• Facility access: Free access to our exercise room and classes, climbing gym, and pools.
• Convenience: Free parking and discounted public transportation passes.
• Retirement: Participate in our 401(k) program with an employer match.
• Well-being: Access our Employee Assistance Program (EAP) and the Headspace wellness app for free.
• Perks: Enjoy discounts on club services and meals.

Join us at MAC Climbing Gym and turn your passion into a fulfilling career!

The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.