Financial Aid Advisor
Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.
Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.
South University, the right direction for a brighter future.
Tuition Assistant Program
Long/Short Term Disability
Employee Assistance Program
Generous Paid Time Off
12 Paid Holidays
* includes domestic partner coverage
Develop, negotiate and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid. Work closely with new, continuing and re-entry students and their families to ensure the plan and re-plan continue to best meet the families' needs. Counsel students on all acceptances and other matters related directly to the student financial plan. Incumbent must assure that the University philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.
KEY JOB ELEMENTS:
Work cohesively with ADA's or Admissions Coordinators in order to facilitate outstanding service to prospective students and their parents.
Maintain 100% Planning Load. Create Plans and explain the Plan and the student's/parent's rights and responsibilities for each aid source.
Negotiate Payment Plans. Able to develop Student Financial Plans in concert with Institute procedures and knowledge of Federal regulations.
Assist students/parents with the completion of the FAFSA.
Enter the FAFSA electronically and review the resulting ISIR.
Assign the appropriate budget to a student and package the student (award their aid) as well as ensure that aid is paid to students' accounts in a timely manner.
Responsible for complete and accurate files and paperwork, certify loan applications, and complete Basic Verification/QA and C Code Requirements.
Demonstrate proficiency in timely collections: For summer term 80% aid paid consistently by end of 5th week of term and 90% by end of 8th week of term; For all other terms: 90% aid paid consistently by end of 5th week of term and 98% by end of 8th week of term.
Maintain consistently clean files shown through Training Assessments for Compliance with Federal/State regulations, school policies and procedures. -Less than a 10% comment rate per term and less than a 5% potential liability rate for the year.
Complete the appropriate training modules within 30 days of the new or revised module becoming available.
Bachelor's degree in a related field required.
Previous experience working with and technical knowledge of student financial aid programs.
Knowledge of Federal, State, or commercial loan packages.
Excellent written and verbal communication skills.
Strong interpersonal skills with both faculty and student populations.
Superior organizational and problem resolution skills.
Strong basic computer software (MS Office) skills as well as exposure to more concentrated financial aid/EDE software programs such as Banner.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term qualified individual with a disability means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.
- Required Education Bachelor’s Degree
- South University Pittsburgh, PA, 1250 Penn Avenue, Pittsburgh, Pennsylvania, United States of America