Manager, Business Process Improvment
SIRVA is a leading partner for corporations to outsource their
mobility needs, relocating and moving their executives and staff
globally. SIRVA offers an extensive portfolio of mobility services
across approximately 170 countries providing an end-to-end solution to
deliver an enhanced mobility experience and program control and security
for customers. SIRVA has a portfolio of well-known and recognizable
brands including Allied Van Lines, northAmerican Van Lines, SMARTBOX,
and Allied Pickfords. For more information please visit www.sirva.com.
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!
Leads, coaches, recruits, and develops a team of Industrial Engineers, Continuous Improvement experts, technical specialist(s), co-op/intern(s) to provide analytical decision-making support for SIRVA senior executive leadership related to business process improvements.
-Applies comprehensive knowledge of industrial engineering, lean / 6 sigma, and consulting in order to ensure that the appropriate methodological approach, measurements, tools, and quantitative techniques (e.g. analytical modeling, statistics, process flow / value stream analysis, lean, etc.) are applied in bringing projects to completion. This function often calls for the derivation and application of new or unique analytical approaches.
-Initiates engagements with clients and strategic partners to proactively identify improvement opportunities, particularly in the areas of productivity/process improvement, operational planning support, labor efficiency, and value optimization.
-Actively collaborates with SIRVA team members to develop, communicate, and deliver upon a departmental strategic plan.
-Assigns personnel and manages the planning and direction of departmental projects.
5-7 years of applied industrial engineering or equivalent experience (e.g, management consulting, lean practitioner) required
5-6 years’ experience performing operational analyses required
Expertise in utilizing Lean/Six Sigma tools required
Leadership experience in management consulting or continuous improvement preferred
Demonstrated superior analytical ability and creative problem-solving skills
Demonstrated superior conceptual thinking skills
Ability to work in a fast-paced environment and under changing conditions
Demonstrated excellent interpersonal skills, including ability to partner with others and deal with multiple priorities and differing points of view in a challenging operational environment
Strong coaching/mentoring skills
Demonstrated strong project management skills, including the ability to manage multiple tasks simultaneously and lead complex, cross-functional teams
Demonstrated excellent verbal and written communication skills
Proven strong PC skills including spreadsheets, databases, and presentation graphics software
Willingness to travel to client locations for project work
Willingness to support a 24/7/365 Moving and Relocation operation which includes periods of high demand (weekends, holidays, summer peak)
Broad understanding of service operations with a focus on the moving and relocation industry
and Certification Requirements
- Bachelor’s degree in industrial engineering or related technical and/or business degree(s) required
- Master’s degree in Industrial Engineering, Operations Research, Business Administration preferred
- Black Belt Certification (desired)
- Pay Type Salary
- Oakbrook Terrace, IL, USA