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Senior Business Process Improvement Analyst

Oakbrook Terrace, IL, USA; Virtual Req #195
Wednesday, October 9, 2019

 SIRVA is a leading partner for corporations to outsource their mobility needs, relocating and moving their executives and staff globally. SIRVA offers an extensive portfolio of mobility services across approximately 170 countries providing an end-to-end solution to deliver an enhanced mobility experience and program control and security for customers. SIRVA has a portfolio of well-known and recognizable brands including Allied Van Lines, northAmerican Van Lines, SMARTBOX, and Allied Pickfords. For more information please visit www.sirva.com.
 

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!           

Provides actionable analytical decision-making support for SIRVA senior executive leadership related to business process improvements.  Communicates results and recommendations to senior leadership through verbal presentations and written reports. 

 

Responsibilities

-Applies comprehensive knowledge of industrial engineering, lean / 6 sigma, and consulting in order to ensure that the appropriate methodological approach, measurements, tools, and quantitative techniques (e.g. analytical modeling, statistics, process flow / value stream analysis, lean, etc.) are applied in bringing projects to completion.  This function often calls for the derivation and application of new or unique analytical approaches. 

-Actively collaborates with SIRVA team members to develop, communicate, and deliver upon a departmental strategic plan. 

-Initiates engagements with clients and strategic partners to proactively identify improvement opportunities, particularly in the areas of productivity/process improvement, operational planning support, labor efficiency, and value optimization.

Qualifications

  • Minimum of 5 years’ applied industrial engineering or equivalent experience (e.g, management consulting, lean practitioner) required

  • Minimum of 3 years’ experience performing operational analyses with a focus on service operations

  • Expertise in utilizing Lean/Six Sigma tools required

  • Broad understanding of service operations with a focus on the moving and relocation industry preferred

  • Demonstrated leadership ability and/or aptitude

  • Strong strategic orientation/strategic thinking skills

  • Demonstrated excellent interpersonal skills, including ability to partner with others and deal with multiple priorities and differing points of view in a challenging operational environment

  • Strong coaching/mentoring skills

  • Demonstrated expert analytical ability and creative problem-solving skills

  • Demonstrated expert conceptual thinking skills

  • Ability to work in a fast-paced environment and under changing conditions

  • Demonstrated strong project management skills, including the ability to manage multiple tasks simultaneously and lead complex, cross-functional teams

  • Demonstrated excellent verbal and written communication skills

  • Proven strong PC skills including spreadsheets, databases, and presentation graphics software  
  • Willingness to travel to client locations for project work

  • Willingness to support a 24/7/365 Moving and Relocation operation which includes periods of high demand (weekends, holidays, summer peak)

Education and Certification Requirements

  • Bachelor’s degree in Industrial Engineering or related technical and/or business degree(s) required

  • Master’s degree in Industrial Engineering, Operations Research, Business Administration preferred

  • Black Belt Certification (desired)

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories. It is also SIRVA's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf  If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.

Other details

  • Pay Type Salary
  • Oakbrook Terrace, IL, USA
  • Virtual