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Loan Operations Specialist

Independence, OH, USA Req #162
Monday, August 19, 2019

 SIRVA is a leading partner for corporations to outsource their mobility needs, relocating and moving their executives and staff globally. SIRVA offers an extensive portfolio of mobility services across approximately 170 countries providing an end-to-end solution to deliver an enhanced mobility experience and program control and security for customers. SIRVA has a portfolio of well-known and recognizable brands including Allied Van Lines, northAmerican Van Lines, SMARTBOX, and Allied Pickfords. For more information please visit

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!           

The Loan Operations Specialist position is an entry level position that is responsible but not limited to administrative functions of the loan approval process to include post-closing document review and delivery. 

Complete standard tasks

  • Order and confirm 3rd party employment verifications (current and past) to review, compare and verify against provided information

  • Order real estate appraisals or evaluation to ensure closing timeline is met

    • Conventional, FHA and VA

  • Confirm and send lender’s title order request

  • Complete Real Estate contract review – confirm customary fees, title company, seller credits and identify milestones to ensure a smooth transaction

  • Contact Real Estate Agent to confirm licensing information and title company details

Document Processing

  • Manage incoming mail and email folders, including but not limited to scanning, logging and distribution

  • Manage web-based document center to identify a wide spectrum of mortgage documents to label and confirm

  • Manage Document Recognition system to accurately identify and categorize for LOS System


  • Review deeds, mortgages and title policies to ensure correct fees on “Final” Closing Disclosure

  • Scan and overnight original deeds, mortgages and title policies to forward to investor for post-closing

Additional Duties

  • Request Foreign Credit Reports

  • Complete GEO Coding

  • Review and update the system periodically with confirmed details obtained from 3rd parties

  • Work within established regulations and always adhere to industry requirements

  • Any other duties as assigned


  • Knowledge of the mortgage industry is preferred but not required

  • Enthusiastic attitude and thrives in a fast-paced environment

  • Must be able to handle a fluctuating pipeline including daily follow up and prioritization of new tasks

  • Ability to excel in a detail-oriented, deadline-driven environment

  • Strong work ethic with a positive, can-do attitude

  • Excellent written and verbal communication skills

  • Maintain current and fluid knowledge of industry and investor guidelines changes

  • High school graduate mandatory

  • College degree preferred but not necessary

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories. It is also SIRVA's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at  If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information.

Other details

  • Pay Type Hourly
  • Independence, OH, USA