Apply Now

1200 Communications & Outreach - Sr. Specialist Corp. Communications

New Haven, CT, USA Req #13
Tuesday, August 6, 2019
Our purpose is to make life better for people by delivering water for life.  Our mission is to provide customer with high-quality water and services at a reasonable cost while promoting the preservation of watershed lands and aquifers.  Our vision is to be an innovative water utility that sustains life, strengthens our communities and protects natural resources for future generations.  Our STARS values are Service, Teamwork, Accountability, Respect and Safety.

Senior Specialist, Corporate Communications

The Regional Water Authority (RWA) is seeking a self-motivated, dynamic communications professional who is capable of coordinating and working on numerous projects concurrently, able to meet deadlines and adjust to changing priorities. In this position, you will lead the development and implementation of integrated employee and customer communications and community outreach
programs.  This role provides functional back-up to support the department manager and acts as a media spokesperson, as needed.  If you’re committed, accountable, service oriented, produce high-quality work and thrive in a deadline-sensitive environment, we want to hear from you. We provide competitive pay, a robust benefits package, training and development, and opportunities for advancement.  So, if you are ready for a challenging and fast-paced position with growth potential in a mission-driven company dedicated to delivering water for life and environmental preservation, contact the RWA with your application.

Key Job Responsibilities:

  • Conceptualize, plan, develop and implement employee, customer and community engagement, communications and outreach to support RWA business and communications goals.

  • Lead the development and execution of a wide range of employee communications activities and tactics, including organizational newsletters and announcements, intranet content, town halls, internal presentations and talking points.

  • Plan, write and implement consumer bill newsletters, special bill inserts, fact sheets, fliers and other informational publications and corresponding digital format.

  • Identify, execute and manage meaningful relationships with community partners, educational institutions and nonprofits whose mission aligns with the RWA’s business and environmental priorities.

  • Represent the RWA at community events and initiate emergency notifications to constituents as needed, on a 24/7 basis.

Key Job Qualifications:

  • Bachelor’s degree from an accredited college with major coursework in public relations, journalism, English, communications, marketing, public administration or a closely related field.

  • Minimum of 5 to 7 years of increasingly responsible experience in the field of public information, including experience with news outlets, event coordination and community outreach; experience must also include website management and management of social media for business purposes.

  • Excellent communications skills, including writing, proofreading and editing skills using AP Style.

  • Strong creative skills, including visual communications and knowledge of desktop publishing, content management and audio-visual techniques.

  • Ability to work extended hours, including evenings and weekends, is required, as dictated by community engagement activities.

  • Capacity to handle the job on a 24/7 basis for media relations.

    The RWA is seeking candidates that reflect our STARS Values:  Service, Teamwork, Accountability, Respect and Safety.


South Central Connecticut Regional Water Authority (SCCRWA) will not discriminate or permit discrimination against any person or group of persons on the basis of race, color, religious creed, age, marital status, national origin, ancestry, sex, gender identity or expression, sexual orientation, intellectual disability, mental disability or physical disability including, but not limited to, blindness, (unless such disability, even with reasonable accommodation, prevents the applicant from being able to perform the work involved), or in any manner prohibited by the laws of the United States or of the State of Connecticut.  Further SCCRWA will not retaliate against or condone retaliation against any person or group of persons who oppose actions, treatment or conduct that they believe to be discriminatory.

Other details

  • Pay Type Salary
  • New Haven, CT, USA