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Pharmacy Technician

RxBenefits, Inc., 3700 Colonnade Parkway, Birmingham, Alabama, United States of America Req #140
Monday, November 4, 2019
Founded in 1995, RxBenefits occupies a unique niche in the healthcare benefits industry as a strategic expert on pharmacy benefit procurement and administration.  Staffed by veterans of the benefit and pharmacy industries, our first specializes in advocacy services for consultants on behalf of employers, employees, and their covered dependents.  With our guidance and specialized expertise, clients maximize the value of their pharmacy benefits, enjoying a significant increase in services and cost savings.  As a proven pharmacy partner, RxBenefits provides all pharmacy benefit manager (PBM) administrative services, ensures contract criteria and performance guarantees are met or exceed requirements, and produces quantitative results on the value of the offerings. Our firm is the only pharmacy administration company in the U.S. that brings award-winning service to employers while leveraging the industry-leading capabilities of top PBMs. RxBenefits serves a national client base from our headquarters in Birmingham, Alabama.


RxBenefits is hiring! We are adding an experienced Pharmacy Technician to our growing team in Birmingham, AL. This role will be responsible for assisting the Clinical Operations team in various capacities included but not limited to data entry, processing, researching, and completing provider requests, entering overrides into the PBM claims system, and assisting the Clinical Operations team where required outside of specified duties. This position is located in our Birmingham, AL headquarters.

Job Duties Include:

  • Performs data entry, including but not limited to patient demographic, prescription, pharmacy, prescriber, and other related information

  • Receives and performs an initial review on prescription requests from physicians via phone, fax, electronic means, email, or surface mail

  • Reaches out to physician’s offices to request additional information on prescription requests that come to RxBenefits incomplete via fax and phone

  • Enters into the PBM claims payment system, upon finalization of a request, an override that matches specific type, duration, and quantity for the specific requested medication

  • Requires the ability to identify specified issues as it relates to the Clinical Operations process and bring to the attention of pharmacy management

  • Performs other duties as appropriate and assigned

Required Skills/Experience:

  • High school diploma or equivalent

  • Must currently possess (preferred) or recently had an active Certified Pharmacy Technician license (Alabama preferred; others acceptable)

  • 1-2 years of Retail Pharmacy required; 3-5 years of Retail Pharmacy experience preferred

  • Ability to work in a fast-paced and high-functioning environment and meet deadlines while managing multiple high priority tasks

  • Must be detail-oriented

  • Must be able to work required shift as assigned, including hours outside of 8-5 if needed.

  • Knowledge of technology/platforms (i.e. Microsoft Office Suite, Internet Explorer, SharePoint, PBM Systems, etc.)

  • Strong communication, interpersonal, organizational, and written communication skills

  • Ability to perform basic math functions including calculating days supply and duration of therapy

  • Diligent focus to work with a strong ‘can do’ attitude

  • Requires the ability to work well in a team environment including the Clinical Operations team as well as other teams throughout the organization

  • Must uphold patients’ rights including privacy and confidentiality

RxBenefits is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Other details

  • Job Family Health Services
  • Pay Type Hourly
  • Employment Indicator Regular
  • RxBenefits, Inc., 3700 Colonnade Parkway, Birmingham, Alabama, United States of America