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SEASONAL SALES ASSOCIATE_STORE

714 Greenville Blvd SE, Greenville, NC 27858, USA Req #1689
Thursday, October 24, 2019
RTW Retailwinds, Inc. is a specialty women's omni-channel and digitally enabled retailer with a powerful multi-brand lifestyle platform providing curated lifestyle solutions that are versatile, on-trend, and stylish at a great value. The specialty retailer, first incorporated in 1918, has grown to now operate 410 retail and outlet locations in 35 states while also growing a substantial eCommerce business. The Company's portfolio includes branded merchandise from New York & Company, Fashion to Figure, Happy x Nature, Uncommon Sense, and collaborations with Eva Mendes, Gabrielle Union and Kate Hudson. Its branded merchandise is sold exclusively at its retail and outlet locations and online at www.nyandcompany.com, www.nyandcompanycloset.com, www.fashiontofigure.com, www.happyxnature.com, and www.uncommonsense.com. Additionally, certain product, press releases and SEC filing information concerning the Company are available at the Company's website: www.nyandcompany.com.

OVERVIEW: A Seasonal Sales Associate participates in ensuring the service and selling environment within the store is fun and engaging for customers at all times. The Seasonal Sales Associate performs a variety of responsibilities assigned by the Store Management team which may include driving sales, delivering outstanding customer service to our customer, merchandising, cashiering and processing freight.


This position is a temporary role to provide support to the store team during peak times of business which may include during holiday and/or special events.


KEY RESPONSIBILITIES:

Sales/Credit

- Demonstrate business acumen to drive sales results and achieve individual and store goals in line with Company initiatives


Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business

- Effectively promote all Brand Initiatives (Credit, Reward, Email Capture, etc.) and achieve all personal goals


Customer

- Support a store culture that is committed to exceeding customer expectations and delivering the highest level of customer service at all times

- Communicate customer feedback, best sellers, business trends and recommendations to Store Management

- Apply fashion knowledge to make product recommendations and style customers on the sales floor and in the fitting room

- Balance customers and tasks simultaneously using good judgment and teamwork


Operations

- Abide by all Company policies and procedures, including the New York & Company Code of Business Conduct and Loss Prevention policies

- Follow leadership direction to maintain proper floor coverage to maximize store volume

- Ensure that the sales floor is full, sized, organized and clean

- Process shipment and replenish the sales floor as needed

- Perform transactions which may include ringing at the Sales & Services desk

- Participate in initiatives to achieve store shrink goals

- Be aware of store safety standards and report store maintenance issues to Store Management


REQUIREMENTS:

- Must be 18 years of age or older

- Retail sales experience preferred

- Physical ability to be on the sales floor for extended periods of time, and to move and handle merchandise and fixtures throughout the store which may entail lifting, and perform all functions as set forth above
- Ability to work varied hours/days, including nights, weekends and holidays, based on business needs (if applicable)


EDUCATION:

- High School Diploma or GED required

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

As an equal opportunity employer, RTW - Retailwinds does not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, gender, sexual orientation, genetic disorder, age, religion, disability, national origin, marital status, or any other characteristic protected by law. RTW - Retailwinds only hires individuals authorized for employment in the United States.

Other details

  • Job Family FIELD
  • Job Function FIELD
  • Pay Type Hourly
  • 714 Greenville Blvd SE, Greenville, NC 27858, USA