Full Time Patient Services Coordinator

Full Time Patient Services Coordinator

At RestorixHealth, our mission is simple…to restore health and improve the quality of life!

Our Patient Services Coordinators are the heart and soul behind what we do. The Patient Services Coordinator position is responsible for receipt of initial referral, scheduling of new patients, insurance verification, initial/recurring insurance authorizations if applicable, transportation coordination, DME orders and follow-up of lab/test results as requested.  The Patient Services Coordinator performs these tasks under the direct supervision of the Business Office Director, Lead Registered Nurse and direction of the Regional Director and/or Vice President of Operations.

Take your passion for enhancing the lives of patients and turn it into a career, join the RestorixHealth Team and APPLY TODAY! 

What We Offer:

• Monday – Friday schedule, no weekends

• Internal ongoing education opportunities

• Competitive compensation
• Great work/life balance

What You’ll Do:

• Seeks and obtains sufficient information necessary to function effectively in the health care setting where assigned.

• Enters referral information received into RXH’s EMR system.

• Scheduling for wound care visit, utilizing RXH’s EMR system.

• Provide preliminary and final schedules to host facility contact.

• Booking appointments appropriately based on time, staffing, equipment and supplies.

• Cross reference will be made to physicians’ credentials for specialty and delineation of privileges and for a list of procedures approved for the wound care center.

• Registration to be accomplished and in accordance with hospital policy requirements as well as RXH’s EMR system.

• All registration information must be confirmed with the patient and or responsible party.

• Verify specific insurance benefits and obtain preauthorization for wound care procedures.

• Perform daily patient schedule, charge entry reconciliations and account for all outstanding superbills as requested.

• Assist as requested by lead nurse for follow-up of lab/test results.

• Practices effective customer service skills with patients, host facilities, vendors and colleagues always.

   

• Takes ownership and responds positively to address mistakes and resolve complaints and improve quality.

• Maintains open communication with Lead Registered Nurse, Clinical Team, Community Educators, management, host facility staff, providers, and the business office staff to ensure continuity of care.

• Demonstrates awareness of patient’s age, growth, and developmental level when performing assigned tasks.

• Adheres to RXH’s Privacy and Security Policies as it relates to HIPAA regulations.

  Qualifications:

• Must have a high school diploma or GED equivalent.

• Substantial experience in front desk role in a hospital outpatient or medical practice setting is required.

• Must have intermediate skills in Microsoft Word, Excel and Outlook.

• Must have experience working with electronic medical records (EMR) systems.

At RestorixHealth, we grow talent. When you join our team, you have the opportunity to develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally and vertically. This is a career destination for engaged, caring, passionate and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing and Amputation Prevention Center facilities.

RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.