Closes: December 20, 2019 at 8:59 pm PST
This position is responsible for maintaining the Travel Department’s reception area. To provide clerical support services for the Travel Department.
Essential Duties and Responsibilities
Performs all phases of support services including reception, answering telephones, filing, typing, data entry, and general clerical duties.
Greets and screens visitors using excellent communication skills.
Makes contact with employees to ensure their Travel Preference sheet is completely filled out for their upcoming business trip.
Makes copies, collates and distributes documents as directed.
Compiles correspondence, memos, etc. using good judgment, excellent grammar and punctuation and limited guidance. Processes administrative paperwork for department including ordering supplies, furniture and distribution of confidential correspondence.
Works closely with all tribal administration staff to ensure employee’s preferences are adhered to.
Conducts business in a way that will be favorable to the tribe and establishes positive working relationships with employees, Elders, commission and committee members and outside vendors.
Informs employees that travel arrangements are complete, and arranges a time for the employee to pick up checks and airfare tickets.
Accurately maintains confidential records regarding travel.
Reacts professionally and positively to angry, demanding, upset or frustrated travelers by making himself/herself available. Handles those situations skillfully, positively and promptly to ensure the traveler’s needs are met so that their inconvenience is minimized to every extent possible.
Must be cross trained on Coordinator and Reconciliation Specialist duties. Acts as a back-up and assists with making travel arrangements, doing cost estimates, reconciliation duties, etc.
Performs other duties as assigned.
This position has no supervisory responsibilities.
Qualifications and Requirements
Education and/or Experience
High school diploma or general education degree (GED) and a minimum of two years of experience in a stressful/high crisis administrative office environment; or equivalent combination of education and experience. Required to have beginner to intermediate knowledge of word processing and spreadsheet skills.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Licenses or Certificates
Must have and maintain a valid and unrestricted Washington State Driver’s License and proof of insurance. Driver’s License must not contain any restrictions that would otherwise prevent the employee from driving a GSA vehicle or complying with the Tribe’s Vehicle Use Policy.
Requires the ability to operate a personal computer, multi-line telephone, calculator, facsimile and photocopier.
Requires the ability to read, write, communicate, and interpret information accurately in English.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee occasionally is required to stand and walk.
The employee must occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
The noise level is low to moderate.
The physical exertion is low to moderate.
Work is performed in an office setting.
Position may be stressful at times due to confidential issues being addressed.
The Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
Indian Preference Employer as Required by Law
- Pay Type Hourly
- Tacoma, WA, USA