Port Ops - Port Supervisor

Seattle, WA, USA Req #125
Wednesday, March 22, 2017
As a leading luggage service provider in the area we are seeking energetic and outgoing candidates to join our luggage team. With a proven level of exceptional customer service around the area, we are seeking professional, qualified candidates that are customer service oriented and can meet the physical demands of the service.

SEA PORT OPS SUPERVISOR

1. In the absence of the manager act as the “point-of-contact” for airline representatives and employees for any issues that arise. Handle first response appropriately and in accordance to company policies. Report to manager in a timely manner as is appropriate per the situation.

2. Accurately report call-ins (employee name and time) and other attendance issues to manager.

3. Allow and ensure that employees Clock in employees early only when needed and send people home early when possible. Will be held accountable for the justification of starting someone early or keeping someone on the clock. Do not allow employees to sit without working, and wait until a certain time to clock out – when they are done working they are to clock out.

4. Enforce the established expectations of job duties and shift behavior for all employees on a shift. Report any issues to manager.

5. Follow company guidelines and regulations set forth by corporate and local management regarding all aspects of your employment – dress, attendance, behavior, etc. 6. Keep open lines of communication with management, feel free to make suggestions, disagree, etc., but at all times represent yourself to the customer and employees as a unified management team who supports each other and established procedures/guidelines.

Our ideal candidate has similar work experience and is customer service oriented with the ability to multi-task. As a leading service provider, we commonly introduce cutting edge technologies into the organization, which drives the need for challenge seekers interested in mastering new skills. In addition, we often work in team environments where strong organizational and communication skills lead to success.

Other details

  • Pay Type Hourly
Location on Google Maps
  • Seattle, WA, USA