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Outreach Manager

Regional Office, 8668 Spicewood Springs Rd Ste 200, Austin, Texas, United States of America Req #130
Thursday, August 15, 2019

TITLE:                                      Outreach Manager

LOCATION:                             Austin, Texas

FLSA:                                       Exempt

DIVISION:                               Strategic Advancement & Partnerships (SAP)

DEPARTMENT:                      Education, Outreach, Training & Prevention (EOTP)



TRAVEL REQUIREMENT:

25% to fulfill job requirements


HOURS and SCHEDULE:

Generally Monday – Friday, 9:00am to 5:30pm (minimum 37.5 hours within five (5) days per week); Evening, weekend and alternative hours required to fulfill job requirements.


GENERAL DESCRIPTION:

This position is responsible for developing and maintaining relationships with local, regional, and state organizations and agencies in North Texas. Position will also lead the state and regional outreach efforts to increase awareness and usage of NCMEC’s programs, resources, and services in key markets and demographics.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work closely with the Executive Director to develop and implement a regional outreach strategy to increase awareness and usage of NCMEC’s services, resources, and programs.


Develop and manage relationships with state, regional and national organizations and agencies representing educators, families, clergy, communities, and law enforcement to increase awareness and usage of NCMEC’s programs and resources among children, parents, educators, and professionals throughout the state of Texas.


Manage the state and regional implementation and delivery of key projects and programs, such as NetSmartz and KidSmartz, including developing Credible Messengers.


Regularly communicate and coordinate with NCMEC HQ Outreach Team and Texas Regional Office Outreach staff to ensure all outreach efforts are in sync.


Regularly present NCMEC resources and train educators, law enforcement, professionals, and others throughout select cities and states throughout the state of Texas.


Routinely participate in local, state, and regional conferences and meetings to promote the various programs and resources offered by the Texas Regional Office.


Provide resource and referral information for parents, law enforcement, educators, social services, concerned citizens and community representatives and maintain an accurate record of dissemination of information.

Promote NCMEC, its resources, and various prevention education initiatives through public speaking and networking opportunities.


Respond to written and oral requests concerning NCMEC and the Texas Regional Office.

Regularly liaison with NCMEC Headquarters and program staff to coordinate partnerships and outreach initiatives.

Regularly collect and analyze data, surveys, and performance measures for quarterly reporting on progress towards outreach and program objectives.

Manage and update grant deliverables when applicable.

Communicate with co-workers, management, law enforcement officials, educators, parents and others in a courteous and professional manner.

Conform with and abides by all regulations, policies, work procedures, and instructions.


Respond promptly when returning telephone calls and replying to correspondence.


Promote and exhibit loyalty to the National Center for Missing and Exploited Children and the cause of protecting children worldwide.


Promote a professional image.


Communicate with co-workers, management, law enforcement officials, and others in a courteous and professional manner.


Conform with and abide by all regulations, policies, work procedures, and instructions.


EDUCATION AND EXPERIENCE:

Bachelor’s degree in Education, Communications, Law Enforcement/Criminal Justice, or other related field or equivalent work experience.

Minimum five (5) years of work experience with child serving organizations, in law enforcement, and/or with human trafficking.

Minimum five (5) years of experience with public speaking and/or conducting training sessions to educators, students, law enforcement, parents, or other relevant groups.



KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of child safety and Internet safety issues affecting children.


Demonstrated ability in implementing effective training and/or community outreach programs.


Strong presentation and public speaking skills.


Excellent organizational skills, to include managing multiple tasks and project management skills.


Ability to communicate effectively with all levels of management.


Ability to travel and work occasional evenings and weekends.


Strong verbal and written communication and excellent organizational and interpersonal skills.


Ability to prioritize multiple tasks.


Familiarity with fundamentals of Internet and multimedia, ability to learn new software programs and demonstrated word processing, spreadsheet and database software proficiency.


Adaptability, flexibility and ability to work as part of a team or in an individual capacity.


Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.


Bilingual (English and Spanish) language (reading, speaking, and writing) skills preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
The National Center for Missing and Exploited Children is an EO employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Other details

  • Pay Type Salary
  • Regional Office, 8668 Spicewood Springs Rd Ste 200, Austin, Texas, United States of America