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Overnight Utlity

Pittsburgh, PA, USA Req #378
Tuesday, November 19, 2019
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.

Overnight
Utility

 

Classification:              Nonexempt

Department:                Maintenance

Reports to:                  Chief Engineer

Subordinates:              None

 

 

Summary

 

The Overnight Utility will ensure the
operational abilities of the Housekeeping Department by preparing for,
maintaining, and recovering from various activities and functions throughout
the hotel.  Assists Housekeeping Hosts,
dispose of trash, transport laundry, and clean the common areas of the hotel,
and transport contracted guests in the hotel shuttle.

 

Essential
Functions

 

  • Attends
         all training; including safety training sand standard operation procedures
         as directed by management.
  • Arrives
         at work in a timely fashion in accordance with the posted schedule.
  • Abides
         by established uniform guidelines.
  • Practices
         efficient and effective procedures.
  • Works
         as a member of the overall hotel team to ensure that each guest has an
         experience that exceeds their expectations.
  • Maintains
         a “can do” and “guest first” attitude at all times.
  • Reports
         any maintenance repairs to maintenance staff.
  • Assures
         requests are made in a timely manner.
  • Picks
         up assignment and room keys daily according to key policy.  Completes and returns check list at the
         conclusion of each shift.  Returns
         and signs key in.
  • Cleans
         room and bathrooms compliant with hotel standards and time guidelines.
  • Follows
         Ecolab Fresh State program to cleaning guest rooms.
  • Abides
         by guidelines for use of cleaning towels and gloves.
  • Properly
         stocks housekeeping cart and closets when necessary.
  • Abides
         by all ‘Do Not Disturb’ sings on guest room doors; notifies supervisor of presence.
  • Properly
         identifies sharps and handles appropriately.
  • Reports
         any cleanliness issues not able to be resolved to housekeeping supervisor
         and/or front desk, maintenance.
  • Reports
         lost and found items as appropriate; turns in items following shift.
  • Is
         mindful to not make excessive noise in the guest room space.
  • Cleans
         public areas of the hotel, including public restrooms, pool area, fitness
         center, and meeting spaces.
  • Removes
         trash from all trash cans on property. 
        
    Deposits trash as necessary or at the end of shift.
  • Monitors
         activity in guest hallways/common spaces for suspicious or inappropriate
         behavior and reports immediately to the front desk.
  • Maintains
         appropriate personal contact with customers (both internal and external)
         including daily interactions with guests.
  • Coordinates
         with housekeeping supervisor daily to ensure guests special requests are
         met.
  • Maintains
         grounds of the exterior of the hotel.
  • Set
         up and breakdown of meeting space, according to banquet event order.
  • Works
         to meet or exceed benchmarked scores as it pertains to the housekeeping
         department.
  • Transport
         contracted guests in the hotel shuttle.
  • All
         other duties assigned.

 

Competency

 

To perform the job successfully, an
individual should demonstrate the following competencies:

 

  • Problem
         Solving – Identifies and resolves problems in a timely manner
  • Customer
         Service – Responds to requests for service and assistance
  • Interpersonal
         – Maintains confidentiality
  • Oral
         Communication – Responds well to questions
  • Team
         Work – Contributes to building a positive team spirit
  • Written
         Communication – Writes clearly and informatively; Able to read and
         interpret written information
  • Diversity
         – Shows respect and sensitivity for cultural differences; Promotes a
         harassment-free environment
  • Organizational
         Support – Follows policies and procedures for including, but not limited
         to, dress code policies, cell phone, and social media
  • Adaptability
         – Adapts to change in the work environment; Manages competing demands;
         Able to deal with frequent changes, delays, or unexpected events
  • Attendance/Punctuality
         – Is consistently at work and on time
  • Dependability
         – Follows instructions; Completed tasks on time or notifies appropriate
         person with an alternate plan
  • Initiative
         – Asks for and offers help when needed
  • Planning/Organizing
         – Prioritizes and plans work activities; Uses time efficiently
  • Professionalism
         – Treats others with respect and consideration regardless of their status
         or position
  • Quality
         – Looks for ways to improve and promote quality; Demonstrates accuracy and
         thoroughness; Applies to feedback to improve performance; Monitors own
         work to ensure quality
  • Quantity
         – Meets productivity standards; Completes work in a timely manner
  • Safety
         and Security – Observes safety and security procedures; Uses equipment and
         materials properly

 

 

 

 

Work
Environment

 

The work environment characteristic
describe here are representative of those an employee encounters while
performing the essential functions of this job. 
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.  

 

While performing the duties of this job,
the employee is frequently exposed to work near fumes, or airborne particles,
and toxic or caustic chemicals.  The
employee is occasionally exposed to wet or humid conditions (non-weather), and
risk of electrical shock.  The employee
is subject to a fast paced working environment.

 

The noise level in the work environment
is moderate.

 

Relationships

 

Internal:                       Hotel Staff: communication to staff              

External:                      Guests: ensure satisfaction with housekeeping department

 

Physical
Demands

 

The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this job. 
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

  • Ability
    to see clearly printed material at close range (12 inches or less).  Corrective lenses permissible.

  • Ability
    to distinguish between and among colors. 
    Ability to exercise depth perception to determine space and distance
    relationships.  Ability to exercise
    peripheral vision to be aware of objects within a large area while eyes are
    focused on one object.

  • Ability
    to hear in one of both ears so that verbal communication can be received,
    understood, and acted upon in a face to face basis.

  • Ability
    of olfactory nerves to distinguish between and among odors and scents as to
    their appeal and level of intensity.

  • Ability
    to express oneself verbally with clarity on either a face to face or a
    telecommunications basis.

  • Ability
    of body parts, usually fingers and hands, to ascertain the texture of objects
    or commodities such as smooth/coarse, sharp/dull, etc.; as well as temperature,
    stability, etc.

  • Ability
    to exert a reasonably paced mobility from one point to another within a generally
    accepted time frame, and recognizing the conditions of the environment as to
    breadth/narrowness, clutter, etc.

  • Ability
    to move and control one’s torso so items can be picked up from a lower surface
    level.

  • Ability
    to flex legs at the knee so that individual can lower the body coming to rest
    on one or both knees.

  • Ability
    to grasp, hold, set down, redirect with hands or fingers, turn, control, and
    manipulate objects and commodities.

  • Ability
    to control and utilize fingers in a dexterous and coordinated manner for such
    activities as wiping, squeezing.

  • Ability
    to stretch body and extend arms to place or secure objects and commodities at a
    distance above, to the side of, or below the normal standing level of the
    individual.

  • Ability
    to flex legs at the knees to lower body position.

  • Ability
    to move about on hands and knees and/or feet by mobilizing those body parts.

  • Ability
    to use body parts, usually arms and hands (occasionally shoulders and back) to
    elevate an object or commodity above its previous surface level.

  • Ability
    to ascent steps, ladders, and other vertical and semi-vertical surfaces to
    reach a higher level.

  • Ability
    to use body parts on a regular and continuing basis to repeat the same motions
    for a reasonable period of time without resting.

  • Ability
    to flex legs at the knees and move the upper body forward and down.

     

     

Position
Type

 

Full Time/Part Time

Varied Schedule

8 hour shift

Overnight

 

Travel

 

No travel is expected for this position.

 

Qualifications

 

To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily.  The requirements listed below are
representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

 

Education/Experience:           High School Diploma or Equivalent  

 

Language Ability:                    Ability to reach and comprehend simple
instructions

 

Math Ability:                            Ability to add and subtract two digit
numbers and to multiply and divide with 10’s and 100’s

 

Reasoning Ability:                   Ability to apply common sense
understanding to carry out instructions furnished in written, oral, or
chart/diagram form

 

Computer Skills:                     No computer skills necessary

 

Certificates and Licenses:      Driver’s License

The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others.  Community relationships matter to the team at Meyer Jabara. 

Other details

  • Job Family New Jobs
  • Pay Type Hourly
  • Pittsburgh, PA, USA