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  • Charlotte, NC, USA; Columbia, SC, USA; Waynesboro, VA 22980, USA
    Req #680
    Tuesday, December 3, 2019
    Position can be filled in Columbia  SC, Charlotte NC, or Waynesboro VAJob Summary This position provides in depth support of the Segra Networks Transport, IP and Ethernet Networks.The Engineer will have extensive knowledge of commonly used concepts, practices, and procedures within one of the functional areas of the organization, identified in the Skill Matrix provided below.The Position may operate with considerable latitude for unsupervised action or decision. May design, develop, test andimpl ... More
  • Columbia, SC, USA
    Req #683
    Tuesday, December 3, 2019
    Segra is seeking an experienced Human Resources Manager to support the needs of our growing business. This position will report to work in our Columbia, SC office.  The HR Manager will manage all aspects of staffing, employee relations, employee retention and training for the assigned territory.  This position will provide frontline support to Managers and Directors in all areas of culture and employee relations including coaching, development and policy interpretation.  Qualified candidates sh ... More
  • Charlotte, NC, USA
    Req #670
    Tuesday, December 3, 2019
    As Segra continues its impressive growth trajectory, we are developing a world-class commercial operations capability. We are seeking a Prospecting Database Scientist as an addition to this dynamic team.  The ideal candidate will be one who thrives managing and analyzing data to make a direct impact on the success of the sales organization. The Prospecting Database Scientist will directly impact the success of the Commercial Operations group by identifying opportunities to sell to new ... More
  • Charlotte, NC, USA; Richmond, VA, USA; South Carolina, USA; Waynesboro, VA 22980, USA
    Req #679
    Monday, December 2, 2019
    The Business Analyst I will be a key driver business requirements development, building system functionality requirements and business process workflows. This position will work with functional business owners across multiple departments as well as the project management organization.The BA will be responsible for conducting business and functionality impact analysis on current state and future state system architecture and business processes.The BA must be capable of managing cross functional i ... More
  • Charlotte, NC, USA; Columbia, SC, USA; Richmond, VA, USA; Waynesboro, VA 22980, USA
    Req #677
    Tuesday, November 26, 2019
    Segra is searching for a Commissions Specialist.  The position can be filled in Waynesboro, VA, Richmond, VA, Charlotte, NC or Columbia, SC.The Commissions Specialist is responsible for processing monthly commission payments for the Sales Teams. This position ensures the automated systems output is in compliance with the compensation plan and Segra policies by analyzing and testing results. The Commissions Specialist coordinates with the Sales Organizations, Payroll and Accounts Payable to ensur ... More
  • Columbia, SC, USA
    Req #676
    Tuesday, November 26, 2019
    Job Summary Manages the resolution of all customer trouble responses in a 7x24x365 operational environment. Deliver high level of customer satisfaction for trouble tickets and requests. Build and preserve supportive working relationships with customers. Execute customer circuit troubleshooting. Identify, investigate and resolve chronic customer issues. Deliver input into process and system for increasing reliability, decreasing procedural errors and handling change in process an ... More
  • Lynchburg, VA, USA; Roanoke, VA, USA
    Req #674
    Tuesday, November 26, 2019
    Position will be based in Lynchburg, VA, Forest, VA or Roanoke, VAJob SummaryThe Business Account Manager is responsible for maintaining and growing new Small Business customer relationships within Lumos Networks vast Fiber Optic foot print. Drive sales for broadband products including voice and hospitality services. Work with Business Development Manager to identify and qualify business opportunities to grow the small business segment. The BAM will be responsible for achieving a monthly revenue ... More
  • Charlotte, NC, USA; Columbia, SC, USA; Greenville, SC, USA; Richmond, VA, USA; Waynesboro, VA 22980, USA
    Req #675
    Monday, November 25, 2019
    Job Summary The Project Coordinator II will act as a liaison between internal departments (Sales, Provisioning, and Operations etc.) and the customer to ensure the highest level of customer satisfaction during implementation.  The Project Coordinator II will be responsible for the coordination of the customer install and all components necessary to provide service ordered.   Duties & Responsibilities Manage the day-to-day operational and tactical aspects of multiple large scale, cross-functi ... More
  • Greenville, SC, USA
    Req #648
    Tuesday, November 19, 2019
    Segra is expanding our footprint in Greenville, SC and surrounding areas.   We need the help of a tenacious hunter who lives in Greenville or the surrounding area to tell our unique story.  If you relish the idea of steady prospecting and building quality long-term relationships with organizational leaders within an assigned territory and high earning potential this role could be a great fit for you.  The ideal Account Executive will be responsible for securing medium to larger vertical market ... More
  • Columbia, SC, USA
    Req #672
    Friday, November 15, 2019
    Job Summary:   Deliver the highest level of customer satisfaction for all incoming support/repair call center traffic with the understanding of being able to handle 70% of issues/requests being reported/submitted without CNOC, Engineering or Service Delivery support.  Manage the resolution of all voice trouble reports not derived from core, data/internet issue in an 8-7 M-F operational environment.  Build and preserve supportive working relationships with customers with a customer first atti ... More
  • Columbia, SC, USA
    Req #672
    Friday, November 15, 2019
    Job Summary:   Deliver the highest level of customer satisfaction for all incoming support/repair call center traffic with the understanding of being able to handle 70% of issues/requests being reported/submitted without CNOC, Engineering or Service Delivery support.  Manage the resolution of all voice trouble reports not derived from core, data/internet issue in an 8-7 M-F operational environment.  Build and preserve supportive working relationships with customers with a customer first atti ... More
  • Columbia, SC, USA
    Req #671
    Friday, November 15, 2019
    Job SummaryThe Network Security Engineer (NSE) installs and maintans the products and components of the SOC product portfolio to include: Firewall, IPS/IDS systems, VPN Concenctrators and SIEM Tools.   The NSE is responsible for consulting with customers and design engineers on customized security solutions.  The NSE also implements and troubleshoots customer deployments and the systems they ride. Duties & Responsibilities70%·        Perform analysis of customer network security needs and contri ... More
  • Columbia, SC, USA
    Req #671
    Friday, November 15, 2019
    Job Summary The Network Security Engineer (NSE) installs and maintans the products and components of the SOC product portfolio to include: Firewall, IPS/IDS systems, VPN Concenctrators and SIEM Tools.   The NSE is responsible for consulting with customers and design engineers on customized security solutions.  The NSE also implements and troubleshoots customer deployments and the systems they ride.   Duties & Responsibilities 70% ·        Perform analysis of customer netwo ... More
  • Columbia, SC, USA
    Req #668
    Tuesday, November 12, 2019
    Job SummaryThe Manager has overall responsibility for leading a team that executes customer projects.The candidate must be service driven with excellent interpersonal, communication and organizational skills.The candidate collaborates with colleagues across the organization to accomplish tasks.Must have the proven capability to multi-task. The candidate must have the ability to adapt in a dynamic environment. The candidate will be courteous with a professional image, detail oriented, self-motiva ... More
  • Charlotte, NC, USA; Columbia, SC, USA; Richmond, VA, USA; Waynesboro, VA 22980, USA
    Req #669
    Tuesday, November 12, 2019
    Job Summary The Project Manager will be responsible for the launch and life cycle management of assigned projects to meet revenue, profit, sales and customer satisfaction objectives.  This position requires a combination of technical and business skills.  The successful candidate will have project management job experience, as well as an understanding of strategic planning, finance, project management, operations and engineering, billing systems, and field sales. Duties & Responsibilities Man ... More
  • Roanoke, VA, USA
    Req #665
    Monday, October 28, 2019
    Segra is seeking a Sales Support Specialist to assist our sales teams throughout the pre-sales process. The Sales Support Specialist is responsible for partnering and supporting sales reps in each market with all pre-sales activities to include: Order Entry, CRM data entry, contract creation, price analysis, quality assurance on all sales orders, proposal configuration support, and serve as a part of the Sales Support Call queue during regular business hours. Our ideal candidate is an experience ... More
  • Columbia, SC, USA
    Req #662
    Tuesday, October 22, 2019
    Job Summary   Deliver the highest level of customer satisfaction for all incoming support/repair call center traffic with the understanding of being able to handle 70% of issues/requests being reported/submitted without CNOC, Engineering or Service Delivery support.  Manage the resolution of all voice trouble reports not derived from core, data/internet issue in an 8-7 M-F operational environment.  Build and preserve supportive working relationships with customers with a customer first attit ... More
  • Charleston, WV, USA; Charlotte, NC, USA; Columbia, SC, USA; Greenville, SC, USA
    Req #661
    Tuesday, October 22, 2019
    The Voice Provisioning Specialist is responsible for the provisioning of all voice services for Enterprise customer orders (New, Move, Add, or Change (MAC), and Disconnect) in all switch platforms (Broadsoft, Telica, Metaswitch, Lucent 5ESS), number porting and routing, assistance with customer services immediately following installation, and configuring and procurement of CPE (phones, switches, routers, ATAs, etc.) and services for initial installation by field techs.  This position will requ ... More
  • Charleston, SC, USA
    Req #659
    Thursday, October 17, 2019
    Segra is expanding our footprint in Charleston, SC and surrounding areas.   We need the help of a tenacious hunter who lives in Charleston or the surrounding area to tell our unique story.  If you relish the idea of steady prospecting and building quality long-term relationships with organizational leaders within an assigned territory and high earning potential this role could be a great fit for you.  The ideal Account Executive will be responsible for securing medium to larger vertical market ... More
  • Charlottesville, VA, USA
    Req #657
    Wednesday, October 16, 2019
    Segra is looking for a strong Customer Account Manager for the Charlottesville, VA area.  If you enjoy engaging with customers, building relationships and helping to grow our business this role could be a great fit for you.   Our ideal Customer Account Executive will be responsible for proactively maintaining customer relationships by managing all aspects of the customer’s business needs. The CAE will liaison between the customer and our external and internal partners, act as a customer advocat ... More
  • Charleston, SC, USA
    Req #658
    Wednesday, October 16, 2019
    Segra is looking for a strong Customer Account Executive for our Charleston, SC office.  If you enjoy engaging with customers, building relationships and helping to grow our business this role could be a great fit for you.   Our ideal Customer Account Executive will be responsible for proactively maintaining customer relationships by managing all aspects of the customer’s business needs. The CAE will liaison between the customer and our external and internal partners, act as a customer advocate ... More
  • Waynesboro, VA 22980, USA
    Req #490
    Tuesday, September 24, 2019
    The Network Translations Engineer designs, builds, and maintains all the translations associated with the Wireline 5ESS switches, Broadworks Soft Switch, and Metaswitch Soft Switches (including Dial Plans, POTs, ISDN BRI svcs, ISDN PRI svcs, Centrex svcs, Trunks, VOIP svcs, and STPs (which support all the lines of business’ SS7 routing needs).  Duties and Responsibilities: Design and evaluate emerging technology and assist in creating roadmap for future solutions. Support ... More
  • Fayetteville, NC, USA; Wilmington, NC, USA
    Req #640
    Friday, September 13, 2019
    Segra is seeking a Sales Support Specialist to assist our sales teams throughout the pre-sales process. The Sales Support Specialist is responsible for partnering and supporting sales reps in each market with all pre-sales activities to include: Order Entry, CRM data entry, contract creation, price analysis, quality assurance on all sales orders, proposal configuration support, and serve as a part of the Sales Support Call queue during regular business hours. Our ideal candidate is an experience ... More
  • Greensboro, NC, USA
    Req #636
    Friday, September 13, 2019
    Segra is expanding our footprint in Greensboro, NC and surrounding areas.   We need the help of a tenacious hunter who lives in Greensboro or the surrounding area to tell our unique story.  If you relish the idea of steady prospecting and building quality long-term relationships with organizational leaders within an assigned territory and high earning potential this role could be a great fit for you.  The ideal Account Executive will be responsible for securing medium to larger vertical market ... More
  • Charlotte, NC, USA
    Req #630
    Thursday, August 29, 2019
    Job SummaryThe Data Center Technician I require intermediate technical skills and capabilities. The technician must have the ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision.  A strong customer service background and experience dealing with customers is a must.  General assignments will include, but are ... More