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Event Operations - Guest Services Representative

Kansas City, MO, USA Req #3
Wednesday, December 4, 2019

The Kansas City Chiefs are currently recruiting talented individuals to deliver Championship Service for the 2019 Season. Ideal candidates will be energetic, engaging, passionate, personable, proactive, and welcoming. As a member of the Kansas City Chiefs Event Staff, you create valuable and exciting experiences for everyone at Arrowhead Stadium.
All positions will be responsible for:

  • Delivering best-in-class guest service through all touch points via the Chiefs service brand, "Championship Service"
  • Resolving guest concerns and special requests within the framework provided via the handbook and training, while upholding the Fan Code of Conduct
  • Using knowledge of Arrowhead Stadium and Chiefs history, engage fans and guests to deliver exceptional service
  • Performing additional responsibilities as needed and as directed by supervisory personnel

Guest Service Representatives: deliver a best-in-class experience by checking tickets, greeting and locating seats, and answering questions about Arrowhead Stadium.

Other details

  • Pay Type Hourly
  • Kansas City, MO, USA