Billing Specialist

Job Description: Under the direction of the Billing and Collections Manager, this position is responsible for working directly with attorneys and legal staff to prepare client bills, and to follow the process through to collection in accordance with the firm’s collection and accounts receivable management policy.

Responsibilities:

• Prepare client bills which may be complex in nature

• Can handle a large volume of work with little down time

• Research billing statements, compile end-of-the-month reports of all bills processed, and enter data into billing system

• Meet with the attorneys to discuss the billing

• Input and update billing data

• Generate, process, and mail attorney invoices including any billing correspondence requested by attorneys

• Answer client/attorney inquiries regarding invoices and accounts receivable balances

• Contact client by telephone, e-mail or mail regarding past due balances

• Apply client payments to files

• Implement an organized and timely plan for collecting on past due accounts as developed in conjunction with the Billing and Collections Manager

• Contact clients directly by appropriate means regarding past due balances

• Meet with attorneys to discuss collection plans for each overdue account for which you have been assigned

• Follow up with attorneys to make sure a plan has been implemented

• Manage the reminder notice process for those accounts to which you have been assigned

• Follow up with attorneys when clients have reduced an invoice and an appeal is warranted

• Performs detailed account reconciliation as needed to resolve and bring closure to disputed receivables

• Escalate client disputes and collection issues to management as needed

• Accounts receivable processing and necessary due diligence to ensure accuracy

• Other related duties as assigned or requested

Qualifications:

• 3 plus years’ experience in legal billing with a strong emphasis on electronic billing and the
  appeal process

• Associates degree in business, finance or accounting or equivalent experience

• Comfortable working under pressure with demanding deadlines

• Proficient in the use of Microsoft Word and Excel

• Experience in Elite Enterprise preferred

• Experience billing via electronic billing sites, including the appeal process

• Experience with insurance guideline billing

• Responds in a timely manner to issues, concerns or requests of the diverse personalities within various levels of the organization

• Exercises sound independent judgment under minimal direct supervision

• Detail oriented and exhibits initiative in approach to responsibilities

• Demonstrates consistent logic, rationality and objectivity in decision making

• Exhibits conscientiousness, dedication, self-discipline and a sense of responsibility

• Must have a professional, cooperative, positive and flexible attitude

• Possesses essential customer service philosophies

• Must be able to function effectively in a fast-paced, team oriented environment

• Exhibits strong verbal and written communication skills

• Military experience a plus
  
  

  
  

  Harris Beach is committed to an inclusive environment and we welcome applications from diverse candidates. Harris Beach PLLC is an Equal Opportunity Employer.