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Account Manager, National Advertising

6060 Center Dr, Los Angeles, CA 90045, USA Req #9739
Monday, November 25, 2019
Gannett Co., Inc. (NYSE: GCI) is an innovative, digitally focused media and marketing solutions company committed to strengthening communities across our network. With an unmatched reach at the national and local level, Gannett touches the lives of nearly 140 million people monthly with our Pulitzer-Prize winning content, consumer experiences and benefits, and advertiser products and services. Gannett brands include the USA TODAY and more than 260 daily local newspaper brands, digital marketing services companies ReachLocal, WordStream, and ThriveHive and U.K. media company Newsquest. There's never been a better time to join our talented team. Visit Gannett.com/Careers to learn more! 

Gannett is looking for a highly motivated Account Manager to join our fast-growing company and bring a positive attitude and a curiosity to learn to the Account Management team. The Account Manager is primarily focused on the digital business of the National Sales team, in growing revenue with existing customers, as well as successful onboarding and development of new customers. Responsibilities will include: building out client reporting and insights, developing campaign strategy and ad targeting, and supporting our clients through the day to day client interactions with the Account Management team.



Candidates for this position are expected to excel in relationship building, have strong project management skills, a meticulous attention to detail, strong time management skills, analytical skills, and the ability to thrive in a fast moving and challenging environment.



ESSENTIAL JOB FUNCTIONS:

  • Partner with Sales on incoming RFPs and upfront digital proposals, to ensure we are meeting client objectives - collaborating with various cross-company teams to develop best advertising solutions as needed

  • Successfully manage and support your account base and new business as the day to day contact for your digital accounts
  • Provide high level of customer service to clients with effective communication, timely responses to requests and
    proactive resolution of potential issues
  • Develop and revise media plans with existing accounts by analyzing historical data on customer spending, as well as considerations of client objectives, timing, product offerings, product performance and inventory availability

  • Independently manage all post-sale online advertising activity to ensure customer satisfaction is achieved and to prevent under-delivery – this includes booking, trafficking, delivery reporting, optimizations and assistance in resolution of billing discrepancies

  • Project management of internal creative builds and sponsorship/custom programs – working as a liaison between client/creative agency and internal teams towards successful execution

  • Ensure effective communication with sales teams to understand and anticipate customer needs, and ensure that advertising solutions meet those needs while setting internal and external expectations
  • Participate in project work as directed by supervisor
    • Mentor and train Associate Account Managers in partnership, in the following areas for digital media:

    • In partnership with Senior Account Managers, continue growth in the following areas:

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Experience with Excel with strong analytical skills: must have a demonstrated track record of excellence in analytics, either via past work experience and / or successful completion of analytic coursework
  • Strong leadership, presentation, communication, and interpersonal skills
  • Organizational skills with a focus on quality assurance and process improvement
  • A team player, willing and able to collaborate with a diverse and dynamic team
  • Ability to work under pressure, organize and prioritize responsibilities and client requests
  • Professional maturity, integrity, discipline and a positive attitude
  • Demonstrated ability to think outside the box and take initiative to solve problems as they arise
  • Extensive working experience with online media sales and responding to RFPs in collaboration with others
  • Experience working with research, sales and operations to execute solutions
  • Must be able to work in a fast-paced, high-pressured, dynamic environment, with tight deadlines

 

MINIMUM QUALIFICATIONS:

  • College education
  • 2-3 years working experience in digital media advertising
  • 2-3 years previous work experience working with sales personnel
  • Skills: Microsoft Office (Outlook, Word, Excel and Powerpoint), CRM or Order Management/Workflow systems experience a plus

 

Gannett Co., Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status. 

Other details

  • Job Family Client Solutions
  • Job Function Marketing Solutions
  • Pay Type Salary
  • 6060 Center Dr, Los Angeles, CA 90045, USA