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Audio Visual Project Mgr of Command & Control Solutions (MCE) - work VIRTUAL

Virtual Req #967
Friday, March 20, 2020
Audio Visual Project Mgr of Command & Control Solutions (MCE) - work VIRTUAL

* can be REMOTE (work from home) anywhere.
* expecting 70% overnight travel per year. 

Diversified’s Mission Critical Environments (MCE) group brings more than 20 years of experience designing visual display solutions to meet the needs of the mission-critical community. We bring a foundationally solid portfolio of knowledge supported by real-world experience to each project.  

Command centers, network operations centers, 911 facilities, and process control centers all share three common requirements: 1) enhance situational awareness, 2) decrease response times to critical events, and 3) mitigate or limit the loss of property, life, and investment. 

MCE is an established leader in the design and implementation of these mission critical solutions utilizing technologies which may include: Polycom, Acano, or Cisco TelePresence video conferencing systems; Barco, Planar, Cyviz, CineMassive, or Vuwall displays; Biamp, ClearOne, or Extron DSPs; Dante; Evertz & VBrick technologies; Crestron, AMX, or Utelogy Controls; Unified Communications; Digital Signage Systems; and, Skype for Business. 

What will you be doing? 
Remote AV Command & Control Solutions Project Manager is the single point of responsibility and accountability for his/her assigned Projects starting with the Project Turnover Meeting and ending with a successful COC, Customer Survey and hand-off to the Service Department.  Diversified’s expectations of each manager are systems professionally installed, on time and under budget, resulting in long-term service maintenance relationships.  The Project Manager must coordinate all resources required for each project including both men and material to enable a satisfactory completion of each project. 

The job responsibilities of the Remote AV Command & Control Solutions Project Manager include the following:
Single point-of-contact for each of his/her projects. 
Provide daily project status updates to folder on company server  
Provide weekly customer project updates. 
Responsible for mobilizing the necessary resources to meet each job’s requirements. 
Responsible for Diversified’s performance in delivering contracted work. 
Responsible for developing and maintaining the necessary relationships for each project
(client reps, contractor reps, Diversified managers, engineers and installers). 
Responsible for each project’s ongoing, fully-documented communications between owners, contractor reps, consultants, other trades, Diversified installation teams and management.
Always anticipating, looking ahead for barriers which may de-rail project, developing structures or means to resolve unforeseen problems. 
Responsible for the financial performance of each project from a labor perspective. 
Responsible for coordinating project documentation and conducting system training. 
Accountable for the timely, successful conclusion of all projects. 
Expected to provide management with instant notifications of potentially critical situations. 
Participates in testing and quality assurance processes to assure system meets client needs and corporate standards.  
Responsible for the security, transportation and delivery, with client signature, of all equipment and hardware.   
Responsible for ensuring that hardware requisition/returns sheets are generated. 
Provide accurate information to management regarding the performance of installers assigned to projects. 
Responsible for reviewing timesheets for assigned team members. 
Enforce company approved installation methods and techniques. 
Ensure all work complies with company policies, procedures, standards and conventions. 
Assure each system’s build is in accordance with installation drawings and that red lines are delivered back to the Design Engineer in order to generate as-builts. 
Ensure that travel arrangements have been made for the transportation of Installers when assigned from other regions. 
Ensure all project participants maintain proper safety practices. 

Always anticipating, looking ahead for barriers which may de-rail project, developing structures or means to resolve unforeseen problems. 
Provide detailed direction and supervision of Installers for assigned projects. 
Handles other duties relative to the job as assigned by management. 
Ensure and achieve the highest level of customer service for each and every Project assigned. 
Obtain a customer satisfaction survey after closure of job. 
Manage sub-contract work according to company policy. 
Needs a strong IT/Network Background in coordinating the deployment of new systems & upgrades.

What do we require from you?
2-4 year Technical Degree plus 4-7 years project related experience
InfoComm Essentials of AV & CTS (CTS-I preferred) 
CAPM/PMP Certification desired
5-10 years’ experience in audio-visual industry
Equivalent experience in IT/Telecom/Construction industries may be acceptable

But wait, there’s more!
Collaborative work environment with dynamic growth opportunities
Committed to the career development and education of our team
Comprehensive competitive benefits package
#2314 Inc. Magazine’s 36th Annual List of America’s fastest-growing private companies
#2 on SCN’s Annual List of Top 50 Systems Integrators
Internationally recognized: Digital Studio Award at CABSAT 2019 in Dubai; InAVation Award at ISE 2019 in Amsterdam
Recognized among “Elite 150” on CRN’s 2019 Managed Service Provider 500 list
CEO Awarded 2018 EY Entrepreneur of the Year in New Jersey 
Named as one of 50 Most Admired Companies in 2017 by Silicon Review
2017 Integrator of the Year

Diversified: Imagination Engineered
As an industry leading technology provider, Diversified proudly connects our dynamic global clientele with the technology solutions that keep them competitive in an evolving market. From boardrooms to classrooms, command centers to surgical suites, and stadiums to studios, we turn technology dreams into strategic realities every day. Our passionate team delivers the most innovative solutions, lives on the cutting edge of technology and is constantly growing to better serve our expanding customer-base around the world. Connect to your future at Diversified, where if you can dream it, you can do it!

To learn more about becoming part of the Diversified team, visit us at or email us at

Diversified is an equal employment opportunity employer. Employment decisions are based on merit and business needs and not on race, color, citizenship status, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status, or any other factor protected by law. Diversified is committed to providing reasonable accommodation for handicapped and disabled employees.

Other details

  • Pay Type Salary
  • Travel Required Yes
  • Required Education High School