Business Process Analyst
Position Summary
Credit One Bank is seeking an experienced Business Process Analyst to support the overall growth of the marketing team by applying core quality and process improvement methodologies. This position will focus on upholding quality standards for marketing campaigns (both direct and digital) through analysis, performing validations, and training others, use a systematic approach to solve problems and provide issue resolutions, and also document and visualize proposals for efficiencies.
Summary Essential Job Functions
Provide technical assistance and quality support to marketing related initiatives
Assist in developing new automated tools and reports that analyze core Quality KPIs and performance indices
Enhance, analyze, and control defect database
Maintain the Quality & Reporting internal landing page
Complete regular quality validations of essential marketing materials
Collaborate with marketing teams throughout the organization to promote and institute quality best practices
Perform other duties as assigned
Position Requirements
Bachelor’s degree
Minimum one year of experience in a quality assurance capacity
Experience using reporting and analytical tools (Tableau and MS Excel)
Understanding of one or more Quality / Project Management methodologies (Lean Six Sigma / Agile / )
In their element both collaborating with team members and conducting deep dive analysis
Strong attention-to-detail and communication skills
Excellent communication skills; able to convey technical information to non-technical and technical professionals
Must demonstrate company core values of excellence, ownership, collaboration, and integrity
Preferred
SharePoint knowledge (including content/document management, issue lists, reporting)
Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.
Other details
- Pay Type Salary
- 6801 S Cimarron Rd, Las Vegas, NV 89113, USA