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HSK-SUP

New York, NY, USA Req #144
Wednesday, June 19, 2019
Club Quarters Application- US

Housekeeping Supervisor Job Description

 

Reports to:  Housekeeping Manager

Work Hours:  Minimum 16 hours per week, other hours as assigned

Pay Type:  Hourly rate

Shift Times:   As is typical to the hospitality industry, staff require the flexibility to work a range of shift times (morning, day, evening) and days of week (Sunday – Monday availability)

 

Responsibilities:

  • Ensure that Club Quarters Housekeeping standards are maintained

  • Coach, motivate, inspire and manage all housekeeping staff, supervisors, and assistant managers

  • Staff training

  • Constantly evaluating current work priorities in conjunction with the Housekeeping Manager.

  • Determine and assign project assignments to GSR and FA staff

  • Communicate with the Member Service Desk to determine and prepare show rooms, VIPs, Special Attention, Twins, Cots and Group Arrival requirements

  • Communicate to the Housekeeping Manager any disciplinary action the Supervisor may feel needs to be addressed.

  • Performs the daily opening and closing function for the Housekeeping Department as scheduled

  • Assigns and distributes the room assignments to FA staff

  • Prepares AM/PM report for distribution to MSD upon closing

  • Assigns  GSR task lists and ensures the hotel’s public spaces meet Club Quarters standards

  • Inspects guest rooms and coaches FA's to ensure adherence to Club Quarters standards

  • Counts and tallies FA rooms totals for entry on payroll spreadsheet and into the payroll system

  • Participates in the GSR and FA incentives and records data on a weekly basis

  • Discuss any employee concerns with the Housekeeping and/or Assistant

  • Monitors and adjusts staffing levels for the next day in conjunction with the Housekeeping Manager

Other details

  • Pay Type Hourly
  • New York, NY, USA