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Receptionist

Briarcliff, 584 North State Rd, Briarcliff Manor, New York, United States of America Req #36
Wednesday, December 4, 2019

  Exceptional Staff Promoting a Healthy Lifestyle in a Unique Environment

Are you passionate about exercise and living a healthy lifestyle? Would you like to help others do the same? Come work at Club Fit!

 

For over 40 years Club Fit Staff has worked hard to create a club environment dedicated to helping people achieve their health and fitness goals in a state-of-the-art facility with support, guidance and motivation from a professional and knowledgeable staff. In large part, the organization has been amazingly successful and has helped many people lead a healthier life. We are proud that the communities we serve are better due to the work we do. People lead healthier and more active lives with our help than they would without us. We are very aware of the benefits people receive from the active and healthy lifestyle we help them pursue. People are able to do more, be more active and be sick less as a result of the work we do. Most of all, they are able to spend more time with the ones they love. This is the foundation of the work we do.  

 

We currently have openings for people who enjoy working in a unique environment and helping others focus on their physical and mental well-being. 



Job Title: Receptionist
 

Job Purpose: To serve members and guests in a professional, friendly manner while following outlined club procedures and policies by providing genuine hospitality

Operational:
· Work all scheduled shifts as well as flexibility in covering shifts
· Punctual for work shift
· Regularly attends staff meetings
· Wear full uniform, and nametag on scheduled shifts
· Maintain reception desk in a clean and orderly fashion

Communication:
· Professional and friendly phone manner
· Courteous and respectful to members
· Direct member inquiries\problems to proper manager
· Communication with co-workers
· Check email regular for updates within department
· Partner with MOD as needed

Service:
· Greet everyone who enters the club and determine their business or activity; cognizant of your presentation; standing behind the desk.
· Show attention to detail in using members’ names when checking in
· Smile, friendly and motivated
· Take the extra step to serve members’ needs assuring that the members are certain that we care about their well being
· Answer all incoming phone calls politely and channel accordingly
· Be knowledgeable of all programs and events and know where all reference materials are located demonstrating a commitment to embracing the neighborhood

Professional and Technical Knowledge:
· Understand and utilizing multi-line phone and paging system
· Understand and executing all Jonas procedures
· Check the status of membership while logging member usage
· Activating card procedures and picture taking
· Guest registration performed in IPAD and Jonas system
· Understand and executing the Jonas point of sale

Contributes to Team Effort:
. Per company policy, incumbent must work two shifts per week
· Getting along with co-worker 
· Maintain a good relationship with management
· Present a positive attitude regarding all aspects of the club at all times
. Divides workload equally with co-workers 


Reporting structure:
Direct Line to Reception Manager




Other details

  • Pay Type Hourly
  • Required Education High School
  • Briarcliff, 584 North State Rd, Briarcliff Manor, New York, United States of America