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General Manager - Knob Hill Inn

Knob Hill Inn, 960 N. Main St, Ketchum, Idaho, United States of America Req #2791
Saturday, March 7, 2020

General Manager - Knob Hill Inn

Is “YES” your favorite word? Are you full of enthusiasm and immensely determined to create an authentic and exceptional WOW moment at every threshold? If so, join us!


Experience warm and inviting European charm at the Knob Hill Inn Sun Valley. Whether you're looking to discover a memorable winter wonderland at America's first destination ski resort, or experience summer fun in the majestic mountains, Knob Hill Inn is your hotel of choice for the perfect retreat. Within walking distance to downtown Ketchum and close to all the amenities Sun Valley resort has to offer, the Inn is located in a peaceful setting with stunning views of world-famous Bald Mountain, the majestic Smokey and Boulder Mountain ranges. And dining in The Grill at Knob Hill is a favorite for both guests and locals during any season.


The Inn's 29 guestrooms and suites offer a variety of options, most of which are generously sized and feature a marble tiled, five-fixture bathroom with an oversized tub, radiant floor heating, wet bar, dressing area, and balconies to enjoy the spectacular Sun Valley views.



• Provides overall direction, coordination and leadership for all departments in the property

• Primary support for all group sales outreach, negotiations, planning and service

• Direct liaison to all community organizations, city officials, industry associations and public relations entities

• Ensures all applicable standards, policies and procedures are fully implemented in all departments

• Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property

• Creates and monitors annual operating goals, addressing all the drivers (Financial, Guests, Infrastructure, and Learning and Growth)

• Works with department leaders to meet or exceed established budgetary guidelines for the hotel. Establishes sound pricing policies for guest services. Reviews and approves operating expenses. Develops and implements strategies to enhance profitability and revenue generation

• Directs the accurate and on-time preparation, production and distribution of all required reports

• Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements

• Analyzes guest feedback and discusses findings with department leaders. Institutes changes and upgrades in service as necessary

• Promotes the property by building and maintaining an active and visible position in the local community and with industry partners

• Selects, supervises, trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards

• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures

• Conducts training on job standards and areas of responsibility as needed



• At least 5 years progressive experience in a General Manager role at a property of similar size and level of service

• Working knowledge of all applicable laws, codes and regulations

• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public

• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results

• Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements

• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building



*Eligibility of perks is dependent upon job status

• Values Based Culture

• Medical, Dental, Vision, Disability Coverage with Significant Columbia Contribution

• Company Contributed HSA/FSA Plan

• Company Sponsored Life Insurance Policies

• Employee Assistance Program

• PTO Plan

• 401K Match

• “Columbia Cares” Volunteer Opportunities

• Discounted Lodging, Dining, Spa, Golf, and Retail

• Third Party Perks (Movie Tickets, Attractions, Other)



Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.


Sincerity | Enthusiasm | Accountability | Respect | Creativity | Honesty

Other details

  • Pay Type Salary
  • Knob Hill Inn, 960 N. Main St, Ketchum, Idaho, United States of America