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Program Evaluator; 8084-314-N

191 Joralemon St, Brooklyn, NY 11201, USA Req #1913
Friday, November 15, 2019

BACKGROUND
 

Catholic Charities Brooklyn and Queens is looking for a Program Evaluator! We are looking for someone who enjoys evaluative thinking, likes the idea of a broad mix of evaluation tasks, and is highly motivated to build an organizational culture of using evidence for learning, decision-making and improvement.

 

The Program Evaluator will be part of the Evaluation Team in the agency’s central Office of Planning and Evaluation. The Evaluation Team’s goal is to embed evaluative thinking and evidence-informed approaches in all aspects of program planning, development, implementation and evaluation. To that end, the team works closely with other members of the Evaluation Team, senior leadership and program teams to develop and implement a comprehensive evaluation strategy for the agency’s 160 plus programs. These programs span diverse service areas, including: Early Childhood Services; Family Stabilization Services; Senior Services; Residential and Housing Services; Clinic, Rehabilitative and Recovery Services; Care Coordination and Case Management; Parish and Community Services; Food Assistance; Immigrant Integration Services; and Affordable Housing.

 

As part of the Evaluation Team, the Program Evaluator will support a mix of program evaluation tasks. Tasks include (but are not limited to): support program teams in developing logic models; identify and track key program outputs and outcomes; conduct basic analyses of program data on client characteristics, outputs and outcomes; support the design, administration, analysis, and reporting of various types of surveys; support a variety of Continuous Quality Improvement initiatives; and support other planning and evaluation priorities as needed. This position reports to the Evaluation Manager. More detail is provided in the RESPONSIBILITIES section.

 

This position is ideal for an evaluation/research professional who is at an early stage in their career. The ideal candidate has academic coursework/training in program evaluation/research concepts, methods and tools, and is keen to apply their skills and knowledge to the fluid world of social services programs.

 

RESPONSIBILITIES

  • Support program teams in developing logic models. This may involve tasks such as (but not limited to): working with program teams to help them develop or refine logic models, reviewing measurement plans to assess alignment with logic models, compiling aggregate reports of logic models across the agency etc.,

  • Identify and track program outputs and outcomes. This may involve tasks such as (but not limited to): working with program teams to identify program outputs and outcomes; conducting literature reviews on program models, outcomes and validated assessment tools in different service areas; and supporting the tracking of outputs and outcomes through specification of database configuration needs or development of data collection and reporting tools in Excel or a survey software program.

  • Conduct basic analyses of program data on client characteristics, outputs and outcomes. Tasks include (but are not limited to): extraction of data from existing databases; developing automated procedures to systematically quality-check data for completeness and accuracy; producing reports that summarize data in charts and tables using Tableau, Excel, SPSS or survey software programs; communicating findings to program teams; and helping program teams interpret and apply findings for program improvement.

  • Support design, administration, analysis and reporting of various types of surveys: Examples of surveys are ad hoc needs assessments and client satisfaction surveys. Survey-related tasks include: operationalizing research goals into survey questions; programming of survey into survey software programs such as Survey Monkey; supporting the administration of surveys to ensure timely, accurate and complete data; quality checking and analysis of data; and creating reports and presentations.

  • Support a variety of Continuous Quality Improvement (CQI) initiatives: Programs carry out CQI initiatives ranging from reducing hospitalizations in clients receiving mental health services to improving job placement outcomes in youth employment programs to increasing client engagement at senior centers. Tasks may involve developing CQI tools and training materials, compiling agency-wide reports on CQI initiatives, helping programs define and operationalize measures of success, and providing technical assistance and training.

  • Support other planning and evaluation priorities as determined by the Evaluation Manager.

  • Support with other projects, tasks and events as needed by the department.

     

    SPECIFICATIONS FOR EDUCATION/LICENSES/CERTIFICATIONS

        

  • Master’s degree required in social work, public health, public policy, public administration, nonprofit management or related area.    
     

    SPECIFICATIONS FOR EXPERIENCE AND TRAINING

     

  • Prior experience preferred in health and human services field programs (social services, public health, healthcare, mental health, education etc.,)  in any capacity (direct services, program implementation, quality improvement, monitoring and evaluation, volunteering, internship etc.,)

  • Basic understanding of research and evaluation methods, concepts and tools through academic coursework or training (such as logic models, quantitative and qualitative research methods, performance measures, outputs versus outcomes, difference between causation versus correlation etc.,)

  • Basic understanding of statistics through academic coursework (measures of central tendency, dispersion and association; inferential statistics; multiple regression).

  • Basic proficiency in Excel. For example, charts, tables, and advanced functions such as VLOOKUP.

  • Experience with SPSS or translatable experience with other statistical software, either in coursework or in work setting

  • Eagerness to learn Tableau

  • High motivation to build a culture of using evidence for learning, decision-making and improvement in a social services programs

  • Strong evaluative thinking skills

     

     

    SPECIFICATIONS FOR PHYSICAL REQUIREMENTS    

  • Ability to travel to multiple locations within the five boroughs as needed.
  • Must be able to stretch and bend to retrieve files.
  • Must be able to sit and stand for long periods of time.

  • Must be able to occasionally / lift and move up to 10 pounds.

  • Frequent walking, sitting, talking, hearing and reading

 

 

Other details

  • Pay Type Salary
  • Travel Required Yes
  • Required Education Master’s Degree
  • 191 Joralemon St, Brooklyn, NY 11201, USA