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GENERAL SUMMARY Travel to various branches within assigned region to assist branches or work as substitute for Customer Service and Sales Manager during absences, including vacations and emergency situations. Perform all regular daily functions including supervising operations staff. May assist in preparing reports for branch pre and post audit reviews. Provide training and guidance to branch employees as deemed necessary. Participate in conversion activities during mergers/acquisitions by provi ...Read more about Regional Operations OfficerMore
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GENERAL SUMMARY Following established company policies and procedures, performs the following: ESSENTIAL FUNCTIONS Provide tracking of incoming emails to CAD for tickler updates and financial spread requests. Log in activity and save attachments in respective borrower folders for spreading by Credit Analysts. Disposition ticklers in nCino and/or CASH. Generate weekly and monthly reports. Accept assignments as requested by manager. QUALIFICATIONS Education: College degree in Finance, A ...Read more about Loan AssistantMore
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GENERAL SUMMARY Under supervision and following established policies and procedures, perform duties as listed in the Essential Functions below. ESSENTIAL FUNCTIONS Sort and distribute daily incoming and outgoing mails for all branches in New York Region at Mail Center Room. Manage special deliveries for all three branches in the Flushing area. Deliver and pick up incoming, outgoing mails and packages for NY Corporate Building. Prepare, apply postage, and send outgoing mails to post office an ...Read more about Facility Custodian/ Mail ClerkMore
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Los Angeles, CA, USA ● Westminster, CA, USA ● Req #2045Monday, March 25, 2024GENERAL SUMMARY Participates in the loan management process by providing credit and loan analytical expertise to a team of Commercial Loan Officers. Analyzes prospective loan transactions and credit worthiness of borrowers. Prepares credit analysis and provides opinions and recommendations regarding proposed credit and potential risks. Ensures all due diligence and background evaluation is complete and thorough on a loan request so credit approval can be considered. ESSENTIAL FUNCTIONS Rev ...Read more about VP Credit Analysis OfficerMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY Proactively develops a client base to which appropriate wealth management products can be sold. Analyzes customers’ financial needs and advises them on investment choices and insurance products that best meet their needs to optimize the financial performance and achieve the highest level of customer satisfaction. Ensures that all business originations are in compliance with audit and regulatory standards. DIRECT REPORTS This position may supervise the Financial Advisor Assist ...Read more about Financial AdvisorMore
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GENERAL SUMMARY Under the supervision of the SVP, Chief Internal Auditor and the VP, Internal Audit Manager, the AVP, Internal Audit Supervisor conducts operational, compliance, and financial audits, of central operations departments, administrative departments, lending units and other business activities of Cathay General Bancorp and its subsidiaries. The audits may cover any functional or organizational activity, with emphasis on complex and higher risk areas. As an AVP, Internal Audit Super ...Read more about AVP, Internal Audit SupervisorMore
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GENERAL SUMMARY Under the supervision of the SVP, Chief Internal Auditor and the VP, Internal Audit Manager, the AVP, Internal Audit Supervisor conducts operational, compliance, and financial audits, of central operations departments, administrative departments, lending units and other business activities of Cathay General Bancorp and its subsidiaries. The audits may cover any functional or organizational activity, with emphasis on complex and higher risk areas. As an AVP, Internal Audit Super ...Read more about AVP, Internal Audit SupervisorMore
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GENERAL SUMMARY Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank. DIRECT REPORTS The incumbent supervises the entire staff within the branch. ESSENTIAL FUNCTIONS Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank. Make regular business development calls to s ...Read more about AVP/VP, Branch ManagerMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Assistant Customer Service & Sales ManagerMore
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GENERAL SUMMARY The Business Intelligence Analyst is responsible for enhancing and supporting the use of Data Warehouse, Data Marts, and Business Object reporting. The analyst will gather requirements from the end-user and interface with multi-disciplinary teams within the Bank to support the creation and delivery of timely, action-oriented intelligence. The analyst will also promote the IT vision to achieve a cross-functional, integrated reporting and analysis environment for users. Strong abi ...Read more about Business Intelligence AnalystMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Assistant Customer Service & Sales ManagerMore
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GENERAL SUMMARY Following established company policies and procedures, assists Loan Officers in the following essential functions. ESSENTIAL FUNCTIONS Prepare new and renewed underwriting packages. Order Credit reports, OFAC, Entity & UCC lien searches. Support Loan Officers in loan closing and funding. Assist Loan Officers with various account monitoring activities. Upload the credit files into Vision Content. Respond to customers' inquiries. Handle daily loan transactions & outgoing wi ...Read more about Loan Assistant / Senior Loan AssistantMore
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GENERAL SUMMARY Under the direction of the FVP TMIS Manager, the AVP, Treasury Management Officer is responsible for the overall coordination of day-to day activities within the Treasury Management Implementation and Support Department. The incumbent supports the overall needs of the department team members. Incumbent interacts with customers and Bank Staff, ensuring superior customer service and the delivery of a quality implementation experience. Incumbent prioritizes workload and provides e ...Read more about AVP/VP, Treasury Management OfficerMore
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GENERAL SUMMARY The VP, Manager, Quality Assurance will be responsible for identifying and assessing operational risks throughout all Loan Operations departments; and working with department managers to develop strategies and processes to minimize or eliminate them. Will coordinate and lead various internal processes including Enterprise Risk Assessment, Business Continuity, Vendor Management, and other risk-related initiatives. Additionally, will provide leadership to and manage the Quality Co ...Read more about VP, Manager, Quality AssuranceMore
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Los Angeles, CA, USA ● Req #2176Tuesday, March 12, 2024GENERAL SUMMARY As an Officer the incumbent manages high profile clients and complex implementation requests. Working under general supervision the team member will receive, track, and monitor the set-up request process from inception through completion. This role will be responsible for establishing, expanding, and managing our most important external relationships. Responsible for ensuring the delivery of superior client service and quality implementation experience. Will provide phone and em ...Read more about Treasury Management Implementation & Support OfficerMore
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GENERAL SUMMARY Responsible for managing the loan review function, including detailed loan file and/or on-site reviews of all lending units using a risk-based approach to determine review scope. Also responsible for the preparation and distribution of Loan Review Reports that communicate findings. Tracks all risk rating changes processed through lending unit reviews and other channels. DIRECT REPORTS The incumbent has approximately ten direct reports. The composition of the Loan Review staff i ...Read more about SVP/FVP, Loan Review ManagerMore
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GENERAL SUMMARY Analyze loans for credit quality and adherence to bank policy. May act as Examiner-In-Charge of assigned lending unit reviews and prepare comprehensive reports for distribution to management. Assist in the loan sampling process for lending unit reviews and in other departmental functions as necessary. ESSENTIAL FUNCTIONS Perform detailed loan file reviews of lending unit’s portfolios. The reviews evaluate loan credit quality, Risk Identification, Policy Compliance, Support fo ...Read more about AVP, Loan Review OfficerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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GENERAL SUMMARY Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL FUNCTIONS Operate telephone system to answer and direct incoming telephone calls in a timely, professional, and courteous manner. Respond to email inquiries p ...Read more about Client Service SpecialistMore
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GENERAL SUMMARY Following established company policies and procedures, assists Loan Officers in the following essential functions. ESSENTIAL FUNCTIONS Prepare new and renewed underwriting packages. Support Loan Officers in loan closing and funding. Underwrite new and renewed loans under $1 million and credit modifications and amendments. Assist Loan Officers in customer service and follow up on outstanding items. Assist Loan Officers with various account monitoring activities. Prepare and dis ...Read more about Senior Loan Assistant / Loan SpecialistMore
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GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimize r ...Read more about Relationship Banker IIMore
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San Francisco, CA, USA ● Req #2165Tuesday, March 5, 2024GENERAL SUMMARY The VP, Relationship Manager, Business Banking (NE) primary responsibility is business development (90%) and portfolio management (10%) of new and assigned business clients. This includes identifying and acquiring new quality business relationships, business deposit and loan growth, generating fee income and cross selling to assigned business client portfolio. ESSENTIAL FUNCTIONS Proactively solicit new business relationships through calling efforts on prospects developed thro ...Read more about VP, Relationship Manager, Business BankingMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Assistant Customer Service & Sales ManagerMore
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GENERAL SUMMARY Portfolio Manager (“PM”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with the SRM who owns the relationship of these accounts. PM is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank’s other products and services. PM is expected to provide “best-in-class” service to these loan clients while following estab ...Read more about VP, Portfolio ManagerMore