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AQUATICS CALL CENTER AGENT

Columbia, MD, USA Req #94
Thursday, February 20, 2020

Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members.
 
If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association.

WHY YOU SHOULD APPLY
CA offers a positive and fun work environment; competitive pay; and a generous benefits package, including health, dental, and vision coverage; 401(k) retirement saving plan with CA contributing 6% of the team member’s salary and more if eligible.

Aquatics Call Center Agents are charged with a responsibility that may have a lasting impact on the success of an organization — making a good first impression. These employees are often the first representatives of Columbia Association's Aquatics Division that a visitor encounters, so they need to be courteous, professional and helpful. Agents answer telephones, route calls, greet visitors, respond to inquiries from the public and residents, and provide information about Columbia Association. This is a part-time position (20 hours per week) requiring some evenings and Saturdays.

 

Requirements

  • Effective communication skills

  • Excellent administrative (at least six months of previous administrative/secretarial experience preferred), organizational, and time management skills.

  • Previous experience in customer service (at least six months preferred) a definite plus.

  • May be required to be certified as a lifeguard and be on call to fill guarding vacancies.

Education


Minimum high school diploma or GED equivalent.

Columbia Association is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military/veteran status, or any other characteristic protected by local, state or federal law. EOE/ADA.

Other details

  • Pay Type Hourly
  • Columbia, MD, USA