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MANAGER ON DUTY - ICE RINK

Columbia, MD, USA Req #69
Friday, January 17, 2020

Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members.
 
If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association.

WHY YOU SHOULD APPLY
CA offers a positive and fun work environment; competitive pay; and a generous benefits package, including health, dental, and vision coverage; 401(k) retirement saving plan with CA contributing 6% of the team member’s salary and more if eligible.

 

Columbia Ice Rink is seeking a Manager on Duty who will oversee the day-to-day operations of the facility to ensure that members, guests and member prospects receive the best quality and personalized club experience.

 

Some responsibilities include leading, directing and training coworkers on daily operations; processing transactions; conducting brief shift meetings; maintaining operations at the front desk; and providing exceptional customer service. The Manager on Duty must have a working knowledge of Columbia Association’s Mission, Vision, Values and Brand standards.

 

Requirements:

  • At least three years of work experience in a comparable position, or equivalent education.
  • Ability to skate proficiently — forward, backward and stopping quickly.

 

Knowledge, Skills and Abilities:

  1. Member service and satisfaction skills

  2. Proven leadership/management skills

  3. Excellent multitasking skills

  4. Demonstrated problem solving skills

  5. Proactive and positive attitude

  6. Interest in fitness

  7. History of reliability

  8. Proficiency in Microsoft Office programs such as Excel, Outlook, Word and Publisher.

Columbia Association is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military/veteran status, or any other characteristic protected by local, state or federal law. EOE/ADA.

Other details

  • Pay Type Hourly
  • Columbia, MD, USA