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Sr. Loss Mitigation Officer

HQ Loss Mitigation, 601 S. Belvidere Street, Richmond, Virginia, United States of America Req #121
Thursday, September 19, 2019

We’re looking for amazing people! Come join VHDA as a Sr. Loss Mitigation Officer. This important role will be responsible for evaluating new Borrowers Assistance Packages (BAPs) and providing optimum homeowner retention and foreclosure avoidance solutions.


Responsibilities will include:

  • Efficiently and effectively evaluating and resolving newly assigned Borrower’s Assistance Packages.

  • Managing pipeline/caseload to ensure that all VHDA borrowers are provided the most positive customer experience possible.

  • Serving as a point of contact by being available and responsive, and maintaining and managing relationships with assigned borrowers.


Qualified candidates must possess:

  • B. S. Degree, or equivalent education and/or work experience.  

  • 3-5 years’ knowledge of Freddie Mac loss mitigation programs and underwriting standards

  • Extensive working knowledge of Black Knight/MSP Servicing Platform, and MOD Negotiator Application

  • Strong understanding of FHA, VA, USDA, Fannie Mae

  • Working knowledge of CFPB rules and regulations

  • Proficient working knowledge of Microsoft Applications (word, excel, PowerPoint, outlook, etc.)

  • Strong written and verbal communication skills

  • Demonstrated ability to have positive interactions with customers, peers and management and to work across departmental lines

  • Ability to meet critical deadlines

  • Strong organizational, analytical, communication, and attention to detail skills.


Preferred qualifications include 3-5 years’ experience utilizing Fannie Mae’s SMDU application and underwriting knowledge of Fannie Mae Flex Mod, Cap and Extend Mod Programs.


VHDA is one of the nation’s premier housing finance organizations. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our public-private partnerships.


We are focused on employee engagement and committed to a healthy and diverse workforce. We offer on-site conveniences such as a cafeteria, fitness center, and free parking. Educational opportunities to help your advancement are available through classroom and online programs.


Applications and resumes are accepted online only at:


This position will remain open until filled.


Hiring Range: $51,849 -- $67,403


Background and credit checks will be performed as a condition of employment.

- EOE -

Other details

  • Pay Type Salary
  • HQ Loss Mitigation, 601 S. Belvidere Street, Richmond, Virginia, United States of America