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  • Corporate Office, 1251 1st Avenue, Chippewa Falls, WI, USA
    Req #20
    Friday, May 22, 2020
    **Orientation will be on-site in Chippewa Falls. Must be able to report for on-site orientation!POSITION PURPOSE: To process orders and correspondence in accordance with the company’s mission and philosophy.   ESSENTIAL POSITION FUNCTIONS: Answer incoming customer contacts and assist customers with their order and/or questions. Process correspondence and emails in accordance with company guidelines. Be accurate and efficient when processing customer orders. Assist cust ... More
  • Marshfield Office, 3200 S Central Ave Suite 2A, Marshfield, WI, USA
    Req #18
    Wednesday, May 20, 2020
    POSITION PURPOSE: To provide supervision to the Customer Care Contact Center team.Responsible for daily supervision of Team Leaders, who must motivate and provide support to our Customer Care Professionals to ensure a positive customer experience with every contact. Accountable for hourly, daily, weekly key performance metrics and work tasks are being met and addressed in a timely manner. ESSENTIAL POSITION FUNCTIONS: Inspire, motivate and lead customer care contact center team members to pe ... More